TD Bank receives consistent praise for its exceptional customer service and welcoming, non-bank personality. Customers report feeling like appreciated individuals rather than just account numbers. Multiple reviews highlight specific staff members for being kind, helpful, personable, and providing first-class service. Employees are noted for greeting customers by name, making them feel comfortable and well taken care of, even when arriving just minutes before closing. The team-oriented approach is appreciated, with several bankers singled out for navigating complex business situations and resolving serious issues like fraud, especially when other locations were unhelpful. This high level of service fosters strong loyalty, with customers willing to travel farther to a specific branch that consistently provides a wonderful and supportive banking experience. The overall sentiment is that TD Bank offers some of the best customer service experienced, with a whole team dedicated to being there for their clients.
I had a very positive experience with opening a CD and savings accounts at this branch. I woukd recommend the officer
April 2024
Paul is the man! First class service all the way. I am a business Central FL and we have complex banking situations occur on a regular basis. Paul is always here for us and helps navigate these issues.
March 2024
In March, I arrived on a Monday *8* minutes before closing. Security greeted me sweetly and the tellers all greeted me with a large hello. TD bank always surprises me with the non-bank personality. I feel like an appreciated customer not a bank account😊
