-
October 2023 by S L
Wanted to buy lipstick. There was a price tag stuck on it specifically for $19 but was charged $22 for it before taxes in the end. Not fair to the consumer. Misrepresentation on pricing.
-
August 2023 by Vanetta Knight
I love this place! I stop by on every visit to Orlando! The service is amazing and the selection is better than any of the others that I have visited! I'll keep coming back time and time again!
-
June 2023 by Su SU
LOVE this place! I'm traveling from another state. I had a very terrible experience in my area so I didn't expect I could enjoy such a good service experience here! ANGEL is super nice and sweet!! She was very patient. She helps me look for all the stuff I'm looking for. Check every single price for each. answer all the questions I had. Recommend products according to my skin type...Thanks again to the sweet girl& definitely I will come back for her!!
-
February 2023 by Jamie Alvarez
I’ve Ben shopping from this company and this branch (international outlet Orlando) is by far the best ambiance, excellent customer service! The staffs and the manager are just so amazing! I spent an hour or more inside the store. They’re very friendly, accommodating and very helpful to all customers. Highly recommended!I shopped yesterday at Vineland-cosmetics company and it was horrible.I made the right decision to switch.
-
February 2023 by La Poli
We come here all the time and always receive the best service. The staff is so helpful and Michael in particular is always such a pleasure to shop with. Michael goes out of his way to give us a special experience every time we shop.
-
December 2022 by Bill Bai
Horrible, asked me to hold on, I waited 30 minutes and the store just hang up the phone. One minute they say will call me back, after a minute they say they can't sell it. If you can't sell it, just tell me at the first time. Don't make me tell what I want, and keep me waiting for half an hour.
-
December 2022 by Anna O.
This is by far the friendliest Cosmetics Company store I have ever dealt with. The staff are so amazing.Top on the list is Gabby. Talk about outstanding customer service, going well above and beyond. I had some issue with my order that needed to be corrected and I was fortunate to have Gabby answer the phone when I called. She was very courteous, listened to me and immediately went to work to fix my order. The store was super busy so she promised she would get back with me once she finished fixing my order. Most people just fix (if they fix) and move on. Gabby is a woman of her word; she called me back, gave me all the information I requested and put my mind at rest.In a day and age where good customer service is a unicorn, Gabby showed there are still people out there who are excellent at their jobs and are still willing to help customers, making the purchasing experience a pleasant one. Thank you Gabby, you are so amazing. A huge shout out to you and your team!
-
October 2022 by Yolie D
I truly enjoyed my experience at this store. The Manager and staff were very courteous and answered all my questions which helped me decide the products most beneficial for me to purchase. An informed customer is a happy customer! I definitely will be returning?
-
May 2022 by Kay J
I experienced some of the worst customer service in retail at the Orlando Premium outlet location on 4/30/22 at around 2 pm when I walked into the store with the intention on purchasing some makeup and perfume. Not only was I completely ignored the entire time I was in there, but the store was also empty. Both of the female sales associates ignored me the entire time I shopped and stood behind the registers engaging in personal conversation. At one point I was interested in a particular perfume but I later realized that I wasn’t comfortable speaking to the associates who were clearly ignoring me, meanwhile I was the only customer in the store at the time. As I headed out the door, one of the associates looked at me and still didn’t acknowledge my presence. Terrible experience, I decided to take my business to another retailer that provided a better customer service experience.
-
February 2022 by Catherine
I bought Estée Lauder foundation, clinique foundation, Estée Lauder face wash and a lipstick. Skincare were 30 percent off today. I wish it would be 40 or 50 percent off, like the rest of the stuff, but it’s still a good deal. The foundation I used to use has been discontinued and lady helping me was knowledgeable, professional and helpful. Check out was super easy and I am happy with my purchases.
-
September 2021 by Heba Maamoun
Not honest at all when i went home i find this missing and offering a very bad service .
-
August 2021 by Alice H
Love it. Really happy with my purchase. Great price and excellent service. Tyler is awesome. She is friendly and helpful. Bonus: Got 5 mini MAC lipsticks set as a gift to celebrate National Lipstick ? Day . ❤️
-
July 2021 by Katie M
I adore this store. They have amazing deals and customer service. I was helped by Imani and she knew exactly how to help me. Overall an amazing experience with amazing deals.
-
June 2021 by Josie Rod
Everyone at this location is more than accommodating. Their customer service is 10 stars ?! They are quick at pulling my items and never make me feel like I'm a bother which is important when I am making big transaction. I like to feel welcome when I am spending a large amount. Each time I come in they greet me upon arrival. They remember my name which I believe is so personal. I do a couple send sales from time to time and they make time for me and even help me with product variety. Not all stores do this. This is helpful since there is no way to shop online. I recommend having stores show photos on Instagram so we can see availability every so often so we know what they have. I would love to see what other locations have. Orlando international keeps their store clean and you can tell they take pride in their store. Their lipsticks are clean each time I come in and their testers are out front of every product. They are so presentable. Always priced as well. They work together very well and make an exceptional team. They are one of my favorite CCS stores. Thank you for always offering me the best service. It never goes unnoticed.
-
May 2021 by Sean Huskins
Great prices, specials, selections!
