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July 2024 by Diana Galvin
I needed to make a very last-minute event order, and we even needed some changes at-show, and this team worked with me to get me what I needed at a reasonable price. The team members I worked with onsite were very professional and understanding when we needed to make changes.
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August 2023 by Jenn H
I called and spoke with Maria about a dance floor and some tables. She said she had to call the warehouse to check for availability and she would call me right back. I didn’t hear from her so I called her personal number she gave me and she didn’t answer. I tried calling back later that day and left a voicemail. No answer, no calls returned. If customer service is this bad before you are even a client, I don’t want to know what it would be like if they took my business! Thankfully I found a company that has amazing customer service that I gladly gave my money to.
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January 2023 by Oma Balgobin
I called many times for a quote. I spoke with Maria and every time I spoke with her she is sending it. Just horrible customer service. My husband spoke with the owner he also said he is calling us back. This place is joke. Please be aware renting anything from them it’s a disaster..
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January 2023 by Skylar Matthew
I stopped by because I was in the area and I hadn’t visited the store in about 4yrs. From the moment I parked I felt uncomfortable due to someone staring into my car like I made a WRONG TURN. I continued to go inside just for that same lady to be inside STARING at me with someone else whom (I’m assuming) she had meet me at the door. Her face was very unwelcoming, I asked her about the showroom I remembered looking at and she told me they don’t have 1, I would have to look online. I apologized and stated that I saw things had changed but thank you anyway and turned to walked away. She then said “Well we do have a showroom but…” I cut her off and said “no worries”. Because either you do or you don’t. But I couldn’t take her facial expression that let off superior, disgust, and annoyed… may be a cultural thing due to me being African American but whatever.
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January 2023 by Samira Rassapour
The Led lights last for under 2 hours /it was so embarrassing in the middle of the party . it also came dirty and we have to clean them . They promised nest time they will get discount but they never did , and compare to other companies , they are the most expensive ones .
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January 2023 by Rachel M
I waited 13 days for them to say they didn't do small orders. I only knew because I called. Stay away from this place.
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January 2023 by Mitul Poshia
Not great service, will not respond, says we can do orders and then they do not. I would not suggest this place.
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January 2022 by Maria Thomas
Its a family owned event business. and the owners treat their staff like family. I,ve known them for twenty years, have helped them with weddings, events, and convention work. I would recommend them to anyone that has a special occasion, you will not be disappointed.
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January 2018 by Gregory Smith
Great range of inventory for events and parties, beautiful showroom, super friendly staff! Very creative!