The Thompson Agency, Inc. is a family-run insurance agency in Florida, established in 2008, with a commitment to always doing the right thing for clients. They offer a wide range of insurance products, including homeowners, auto, flood, commercial, and umbrella insurance, collaborating with multiple insurance companies to find the best options for their clients. With locations in Fort Myers and Orlando, the agency is praised for its exceptional customer service and knowledgeable staff. Clients have shared positive experiences, highlighting the agency's responsiveness and willingness to help. One customer noted a significant improvement in service after switching from a previous agent, emphasizing the ease of communication and timely assistance provided by the agency. Another client expressed gratitude for getting better coverage at a lower cost, showcasing the agency's dedication to client satisfaction. For over 15 years, The Thompson Agency has built a reputation for being friendly, helpful, and diligent, especially in navigating Florida's challenging insurance landscape. Many recommend the agency for its superior customer service, stating it is the best in Florida. Overall, The Thompson Agency stands out for its commitment to client care and effective insurance solutions.
I've had many years of great service from the Thompson Agency. They have always made sure we got the best coverage for our properties. The communication with the office has been efficient and their customer service is top-notch!
May 2026
Joan at The Thompson Agency is the best. She is extremely knowledgeable about the insurance industry and provides outstanding customer service. If you need help with home, auto, flood, umbrella, or commercial insurance — including workers’ compensation — she is absolutely the one to call. Highly recommend.
May 2026
Excellent Agency to work with. With so many options available, they are sure to find you a competitive rate, along with providing outstanding customer service and knowledge base of Joan, Ashley, and Julia make this an excellent agency to work with for your home, auto, or commercial insurance needs.