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March 2024 by Jebfx
Awful, I use to love this place but now it's trash. Don't waste your money.
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March 2024 by Doug N
Ordered a chicken and black bean quesadilla, it had a lot of black beans, barely any chicken, and it was really thin and small for $12... was ordered with extra cheese, if that was extra cheese then normal cheese must be almost no cheese. Wouldn't recommend.
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February 2024 by Yuli Icecream
Kenny is amazing! He really showed how hospitality should be and treated us with so much care. I am definitely coming back, love this place because of how well my group of 8 were treated. If anyone is wondering about this location, no doubt Kenny made it a great experience.
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February 2024 by Kathy J
My experience was wonderful. The food was great, the people working there are the best ever. They saw that I had everything I needed while there eating. They took extra good care of me and everyone dining there. I highly recommend this location.
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February 2024 by Stephen Eckman
We've been to Tijuana Flats all over Cltown and they are all great!
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January 2024 by Cassandra Davis
I went in for lunch today and it was horrible! I love this place from another location, but I’ll probably never visit any of them again! The staff waited on the cash register and the lobby without gloves and attempted to cut my food in half with no gloves on!!! I ask her did she wear gloves and she look at me as if I said something wrong!!! I knew I should’ve exited then… They took the food back and made another one with no meat! I paid for steak!!!!! I’m also a black woman who felt very uncomfortable with Spanish speaking staff! I requested my money back and they insisted making another one!! Go figure!!!!!! Horrible!
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January 2024 by Kyle Lozinski
We ordered a chicken quesadilla online and picked it up. The store was not very busy so we got our food no problem. When we arrived home we opened up the quesadilla to assemble the ingredients and there was minimal cheese and chicken in it. We were pretty disappointed so we called the store asking if we could switch our order. I spoke with the manager and she was nice at first and then the call got disconnected. I called back and she was very defensive and rude. I tried to tell her that the quesadilla had barely any chicken and cheese and she said “I have been in the kitchen so that can’t be true”. She then said to bring it in so they can look at it. She also said they are extremely busy but when we were just there and there was only about 3 other people. We still wanted food but she aggressively said we will just refund you and hung up.She didn’t believe us and she was extremely rude. That isn't how a manager should handle a situation and customer especially when I was trying to be nice and really just wanted a good meal. Sadly we won’t be coming back.
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December 2023 by Beatriz Santoni
I love this location! Super friendly staff and restaurant is always clean.
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December 2023 by Joseph Robinson
Customer service was excellent and very nice and food was great! Thank
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November 2023 by Anthony Yanni
Food arrived extremely late and cold after driver did not follow instructions in the app or why we called him. Also, there was no packaging for the burrito bowl, just dumped in a Styrofoam container that spilled everywhere. No drinks for the kids meals.
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October 2023 by Viviana Ayala
I used to love tijuana flats but lately the food is pretty terrible. I went yesterday and ordered a chicken quesadilla to go.. it literally tasted like cleaning spray. As if they had wiped the surface and didnt let it dry. Def not giving this place anymore chances. I have to say the girl in the cashier was very friendly!
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October 2023 by Melissa Crow
I really like the different hot sauces they display for you to try.
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October 2023 by Jessica M.
I liked the food; my son and I have no disappointments. It’s hard to get the attention of the register though, sometimes they aren’t even there.
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September 2023 by Angelo Milone
Ordered a large order, including a taco meal take out, which included two large sides of queso. The meat portions were about half of what you usually get, however , I totally understand that can happen depending upon who is putting the order together.More importantly, this is what the queso looked like. It seems like it was frozen and reheated. I called up and spoke with the manager “Madison” who said it’s just because it was too hot.
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September 2023 by Angelo M.
No words are needed. This is the queso that I received. The manager said that it was because they have to keep it hot.
