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April 2024 by Jesus Barroso
Terrible service
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November 2023 by Jorge V.
Went in for quick stroll. Didn't buy anything however Tai was great. Excellent customer service . Explained sales and other things through the store. She made a good impression. Great job.
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January 2023 by caitlin t
Multiple associates were so helpful in making recommendations, sharing their own insight on products, and helping me find sizes!
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August 2022 by c t
Multiple associates were so helpful in making recommendations, sharing their own insight on products, and helping me find sizes!
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March 2022 by Zoe C.
I absolutely hated the attitude of the person working at the checkout today. I ordered a black bikini for pickup and when I tried it on and needed a bigger size rather then what I ordered, the lady wouldn't let me exchange it. I don't think that is the way you deal with costumers. In the end I realised that I would be paying 10 dollars extra if I got it in the store. So I decided that after the attitude of this lady and the fact that the bikini top would be 10 dollars extra it wasn't even worth to get it. I think that Tilly's need to work on making sure that the workers have a better attitude towards their costumer's.
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February 2022 by Yasmine Elhadiri
Saw a guest had to exchange a size and one of the girls at the register was extremelyyyyyyyyyyy rude to the woman trying to just make an exchange and tried to make her feel stupid. She was yelling when the guest was calm and was almost mocking the woman. Did not get to catch her name but she had dyed hair and was a little heavy set. Ive never seen anyone yell at a guest and be so rude for no reason and she wasn’t even her customer!
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January 2022 by Curls By Shelly
First we waited in a line to enter the almost empty store… then employee was super rude when I asked to see a backpack that was on the wall behind the cashiers. She told me “make the line and I help you” … I was patiently waiting for her to finish with the customer in front of her before asking… I had nothing to pay for, I just wanted to see a backpack to decide if I was going to buy it or not…totally unnecessary to make the line to pay if I don’t have any merchandise to pay for… instead of having an employee doing nothing controlling the entrance on an almost empty store… make him available to help customers in the floor.
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January 2022 by Kat Foulk
I bought a blanket for Christmas and even with my card that I bought it with they refuse to take the tag off. I usually keep all receipts but it's a blanket age picked out and I have no idea where it is. But a card can generally track it. They were rude and unhelpful. Not sure what Im suppose to do with the blanket. I guess I'll have to try to get it off myself.
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August 2021 by Jay Sar
Andrea Miller the employee at this store is real nasty and rude and some £ucken b*+ch with Karen attitude.
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April 2021 by Ally T.
great customer service. the cashier with short blonde hair and glasses was the best!! i wish i asked for her name
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April 2021 by Shannon Reid
They had a wide variety of clothing for all my family from my husband, son, daughter and myself. I got plenty of help from the people working there. The only complaint I had was for the manager named Ana, she was rude to us from the start and had an attitude with me and she also has a very negative energy. Other than her everyone else was lovely and helped us out alot!
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February 2021 by Assiya Mirza
The guy was v helpful while shopping and girl at the register was v pleasant as well .Good selection highly recommended. ME and my son had a great time .
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December 2019 by Cheryl Drewniak
Very helpful and friendly staff, went out of their way to help me find the item I was looking for.
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October 2019 by Carolina Avila-Lopez
The store itself is nice and has a wide selection of styles/trends and the staff was very nice.
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June 2019 by penelopelmao
Always a wide selection, and workers are very eager to help. I always spend way more than I mean too.