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January 2024 by Chris Reid
Shout out to Angel and the whole staff. Shop across the street charged me $500 (3hr labor fee) for a 25 min job. The guys here did it faster and for 60% less. Prices were fair and work was quick and efficient. Angel was super insightful and I’ll be returning here for any maintenance. 10/10 establishment
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January 2024 by Jamal S
Can't praise Joel enough for his honesty, transparency, and professionalism. We don't have enough people in this world like him. Him and his technician, Steven, are extremely knowledgeable from the most advanced European vehicles to older classics and exotics, and I was shocked to see that they knew how to do an advanced job on my Porsche exactly to manufacturer specification. Don't let the fact that this is a chain fool you; Joel makes the entire process pain free and dependable. I generally don't go to any shops as I do repairs and maintenance on my own, but now, I trust these guys more than I do myself! Keep it up!
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January 2024 by Michael Enloe
Tires Choice has done great work for me, and they are the only place I take my vehicles for service. They are fast, but they do not rush - they do get quality work. They really know what they are doing, ads they offer fair prices. Wonderful customer service. I will continue to bring all of my auto work to this location of Tires Choice until they give me a good reason not to!
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January 2024 by Josh
I honestly cannot express how much I value this business. Joel, Angel and tbh all the staff there is friendly, honest, professional and do great work, never cutting any corners. I have tried many shops in the area living in Waterford Lakes, but never would I consider going anywhere else after finding this location. I have literally spent over $4k putting a long time project back on the road after sitting for years, and they worked with me every step of the way. They keep my daily driver on the road, and I depend on them just as much as they depend on us. This is one of the few places these days that I feel I get what I pay for and that's so rare tbh. Joel is a class act, and really does an amazing job of managing such a busy business. I always feel like I'm getting such personal service. I really appreciate this business so much and I can assure you that your money is well spent here.
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January 2024 by Darrell Jacobs
I recently had an incredible experience at Tire Choice Auto Service Center and I cannot recommend them enough. My lifted 4WD GMC Sierra had a major issue with the rear main oil seal, causing it to leak oil rapidly. Being my only vehicle, I was in desperate need of repairs and time was of the essence. Family members had worked with Joel in the past and strongly suggested that I give him a call.From the moment I called and spoke to Angel, who was covering for Joel that day, I was met with exceptional customer service. Angel was knowledgeable, friendly, and instilled a sense of confidence in me. He answered all of my questions without hesitation and made me feel at ease about the repair process.I arranged for a tow truck to deliver my vehicle to the shop and Angel promptly contacted me to let me know it had arrived safely. The very next day, Joel reached out to me and we agreed on a ballpark price for the repairs. Throughout the entire repair process, Joel kept me informed and even sent me pictures of the progress when I reached out to him.What impressed me the most about Tire Choice was their ability to find solutions to unexpected obstacles that arose during the repair. They didn't try to take advantage of the situation and instead, took care of a few additional things my vehicle needed while it was being worked on. This extra effort ultimately saved me money in the long run. As someone who has dealt with mechanics in the past, I can honestly say that Tire Choice went above and beyond to ensure the job was done right.Despite the name, Tire Choice is a full-service mechanic capable of working on all types of vehicles, including custom and stock, domestics and imports. From simple repairs to full blown engine and transmission rebuilds, Tire Choice does it all. The shop is equipped with state of the art diagnostic machinery, is conveniently located and very well-maintained. Additionally, there are plenty of shops, salons, supermarkets, and restaurants within easy walking distance, so you won't be bored while waiting for your vehicle to be serviced.I highly recommend Joel or Angel when you visit Tire Choice and be sure to mention that Darrell sent you. I am confident that you will receive the same exceptional service that I did. Tire Choice is honest, professional, and truly goes above and beyond for their customers.
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December 2023 by Mackenzie Flynn
Exceptional service every time! I’m a college student living away from home, so it’s amazing to have a trustworthy mechanic nearby that consistently goes above and beyond in order to take care of me and my vehicle. I've relied on Tire Choice many times, and they consistently deliver fair prices without compromising on quality. The staff is incredibly kind, making every visit a pleasant experience. I highly recommend this trustworthy mechanic for anyone seeking reliable service and a welcoming atmosphere!
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November 2023 by Ed Arroyo
Amazing place with some incredible staff. Highly recommend to stop by if you need tires or tires repaired. Always a class act!!
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November 2023 by Mark Stedman
Have taken two different older vehicles in for big service jobs. Joel, the manager is great. Prompt communication, reasonable pricing. I was really surprised that they could do work on my transfer case on my 4x4. Way more than just a tire and battery place. Recommended!
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November 2023 by KlanxMc
I took my white Honda Accord in to get a wheel alignment and it came out great last Saturday on the 4th! It was even cheaper than the dealership. I did a walk in and I was in and out of there in 30 minutes and I couldn't been happier with the result! I will definitely be coming back here in the future!Shoutout to the Manager Mr. Acevedo and the tech Mr. Figueroa!!!
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November 2023 by James Andriote III
I've having problems with my SUV but couldn't figure it out, called up the shop and Joel set me up and figured it out in less than 15 minutes, Joel is a God send. If you ever need anything done on your car in an efficient time with professional standards come here.
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November 2023 by Edward DelAngel
I been taking my Toyota RAV4 XLE to Joel and his amazing crew for years,I always get superior service whether it’s an oil change,new battery or 4 tires..And I will continue to do so because of their amazing service and courteous and respectful crew.Thank you Joel.
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November 2023 by Harry Jacobs
Called and spoke to Joel about getting an oil change on my 370z. I was concerned that they may not have a lift low enough to get under my car since it had been lowered. He does have a low profile lift and had it done in less than 30 minutes. He inspected the rest of the car and let me know of a couple things that will need service soon. I'll definitely bring my car back here for service and repair.
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November 2023 by C E
I’m really not a huge review person. I’m this case I have to, it’s warranted and Joel and his entire team need the recognition they so do deserve. Today was a day when I found the best tire store I have ever been to. The store was spotless, I even went to to the restroom to get a full report. The waiting area is well lit with a tv and water. But hold the presses it’s actually free water not the 5.00 other tire companies gouge us for. The work areas and employees are clean and respectful. Joel answered my Intial call promptly and understood my emergency. He actually took the time to listen to me. Within an hour I was on the way to the shop. I’m writing this sitting in the waiting area and watching him and the whole staff interact with customers and without question these are professionals who care for their customers. There’s no question the leadership in this store has accomplished what most can’t. He is actually running a well disciplined, hard working tire brick and mortal store like it’s a high end car dealership. But what’s the beautiful thing about it the prices are are better then the others. Goes to show you, we as consumers can get great prices and still get great service. Joel and the whole team, take a moment and tap yourselves on the shoulder, you just made a customer for life. Great jobReal ReviewChris Elsis2022 Black Dodge RamSaturday 10/28/23 @ 10:36am
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October 2023 by James Laughridge
They entered the odometer reading wrong on the CarFax. The correct mileage is visible on the carbon copy inspection, but the service tech doubled it when entering it into the computer. They acknowledged their mistake, even checked the current odometer reading, but refuse to correct their error.
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October 2023 by Mit Turakhia
Tire Choice manager, Joel Acevedo is very knowledgeable and customer centric individual. I had starting troubles with my BMW. Joel identified the starting issue and replaced the car battery.I had great customer experience with Joel . I would highly recommend this store for car repairs.Thank you Joel.Mit
