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November 2023 by Alex S
Went to another shop and had an issue. The original shop sent me on a goose chase of different things that were “the problem”. Was directed to come to this store. When I got here, they were all extremely friendly. More importantly, they found and fixed the problem same day. Special shout out to George!
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November 2023 by Liz S.
Tire Kingdom was able to troubleshoot an issue another mechanic could not. Whereas the other mechanic shop kept changing what the issue was and giving us a runaround for weeks, George at Tire Kingdom was able to recognize in a few hours this other mechanic put a faulty part in our car. We found our new mechanic!
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November 2023 by katy della polla
I was out of town and got a nail in my tire and needed a patch. I walked in with no appointment and they were able to squeeze me in in a timely manner. Andrew was super friendly and helpful. Great location!
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November 2023 by Alex Rogers
Christian M. made the entire process seamless from beginning until the end. He empathized with my situation, and worked with me to determine what was most safe for my vehicle - without any sneaky sales tactics. More locations need representatives like him considering the reputation Tire Kingdoms can have, at times.
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November 2023 by Jamie Krawczonek
Noticed the other day that one of my tires were shredded, I called Tire Kingdom and was instantly welcomed & encouraged to show up immediately by Christian. When I got there, he was super friendly & knowledgeable about what was going on. He informed me on everything I needed to get it replaced & was able to give me a breakdown of the price which was very reasonable & It was done in about an hour and a half. Being a young girl in Orlando with no clue about anything cars, things like this can be a lot but I was instantly comfortable in the care of my car here & would definitely return.
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November 2023 by V D
This is the 3rd time we went for a service and we always have a great experience. Not like other places that all they do is sell sell sell... They will only tell you what you need. Christian is great and he had been the last time we were here. We appreciate him. Oh and the place is clean too.
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November 2023 by Sara Innocent
I am so thankful thankful that I encountered Jason and Micheal. They absolutely AMAZING to work with. Micheal was extremely understanding of my tire situation and went ABOVE AND BEYOND to help me. The service was fast and because of him I was able to make it to my sons very first swim competition today. If you ever come to this location make sure you ask for Jason and Micheal
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November 2023 by Ariel Ramon
I have to say that the service was OUTSTANDING by Mr. Michael Medina. They offered me a great offer two tires per one free. Completely new. Guys. This is the place. Go and get your new tires with Michael Medina. Thank you very much.
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November 2023 by Mar L.
Huge thank you to this Tire Kingdom store. I originally went to the Tire Kingdom on OBT to get my car serviced for new brake pads and they returned my car with issues that weren't there prior to dropping the car off. I left and decided that the car wasn't safe to drive and wanted to go to a different location. I spoke to Michael on the phone and he was super understanding and told me to bring the car in and that they were going to see if they could fix the issues. I want to thank the whole staff at this location for not taking advantage of me (because of my age/gender) and explaining everything thoroughly to me. I left the car overnight and picked it up the next day with it fixed, free of charge. Thank you to Andrew and Luis for amazing hospitality and service. Will definitely be returning to this store in the future for any car maintenance!
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October 2023 by Kennedy Becerril
I made an appt for new tires due to a leak and balding. I chose this location because two of my family members have had great experiences here. They took a look and agreed the two front tires needed to be replaced, I needed an alignment and the back tire leak was due to a couple nails. Michael was able to give me a discount so I could get all those things done during my appointment. I was happy with the price, service and kindness of the staff to myself and the other customers they helped while I waited for my car. Thank you so much Tire Kingdom and Michael for your help!
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October 2023 by claire bear
My friends and i came down here to have a good time but then out of nowhere we got a flat tire. we decided to come to this Tire Kingdom in hopes of getting it fixed. I had never had a flat tire before so reasonably i was nervous but thanks to Christian Mercado, he was able to help us get the best deal. He helped us with a smile and made us feel comfortable asking questions about the tires. I would definitely recommend him and this location! The best tire kingdom location i’ve been too! :)
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October 2023 by Elizabeth F.
I'm going to start this review off with that I am giving a one star because you can't put any lower than that. I started off with requesting for my tire to be patched since I had a nail in it on Friday (10/13). I was told that it would take a while since they were busy, which I was okay with so I left my car in their care. I call later to find out the status of my car and at first they sounded a bit confused on what I was asking about. I was then told my ticket was misplaced and basically my car has just been sitting there. Christian helped me out though and noticed that the nail was on the sidewall, therefore needed to be patched. He ordered a tire for my car and said it may or may not be able to make it on Saturday (10/14). If the tire was unavailable they had a similar option for me to have. I was fine with either tire, because I needed it to get home as I'm not from Orlando. I was told to call Saturday and I was perfectly fine with that. Saturday comes (10/14) and I call in the morning and explain to the employee, Mike, about the tire situation. He checks and he says that the tire just needs to be delivered, but that my car will de done that day and they'll call me. Later on I didn't get a call, so I called them to check on my car. Mike answers and he ends up telling me that the tire won't even come in until Monday. I was shocked and said I needed my car by Sunday morning and asked them to just use the tire that was similar to the ones I have already. He said okay, but they will have it done most likely by 11-12 pm. They open at 9 am. I was asking if I could please have my car earlier and he said he'll leave a note to do it asap. My friend with me on the trip ended up calling them because we were stressed about not getting my car in time. We couldn't take it to other places because they were closed, so we were desperate to just have my tire changed. Mike answered and ended up having a bit of an attitude with my friend and said they'll try to do it "as fast as humanly possible" and told her he won't be working Sunday (10/15), so that we should call in the morning. Sunday morning I called directly at 9 and Mike answered (who said he wasn't going to be working). He then proceeded to ask what car and when I mentioned it he asked for my name and number, as if I haven't been speaking to him multiple times the past couple days. He then told me to wait for Christian to call me as he originally helped me and that Christian would be in the office soon. 10 minutes later I get no call and I call them asking for Christian. He's not in yet. 40 minutes pass by and I still get no call, which made me call again just to be told he's not in yet. I just asked mike to please just have my tire changed, as I was sure I didn't need Christian there for it to be done. Again he told me to wait and the call ended. My 2 guests and I had to check out our hotel and we had no where to put our luggage, so we ubered to tire kingdom. When we were almost to tire kingdom, I finally get a call and Christian was on the phone. He asks what's going on and I explain the whole situation, prompting him to say he'll get the tire done right away. We arrive and wait in the store in the lobby and Christian greeted us kindly. They start changing my tire finally and I learn that Christian doesn't change the tire himself. So why did I need to wait for him 2 hours after they opened for my tire to be changed (sorry if I sound rude)? It took them 20-30 minutes to do my tire. Why did my car have to be there so long? I paid and we finally leave. The thing I wasn't satisfied with is that I had to call every time to check on my car and they never called me once to explain anything. Also when they found out the tire wasn't coming until Monday, they didn't call me or notify me at all. I would've told them to do the other tire instead. There was poor communication and it felt a bit unprofessional. Christian if you see this, thank you and I appreciate you. You
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September 2023 by Moe
I have been more satisfied with other branches compared to this one. Always the nail that you want to fix is not fixable to them for so many reasons, they don’t set the maintenance warning after changing you’re oil and stuff, on the sticker they put the existing mile instead of next visit, and you can’t even read it anyway. They just don’t seem to care much.
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September 2023 by Reza Katouli
My family and I have been bringing our cars to tire kingdom for years because we know we can trust the kingdom crew to get the job done professionally. Big shoutout to mike for explaining everything that needs to get done and walking you through the whole process. Very friendly and professional..
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August 2023 by Rrr H.
Tire Kingdom in Dr Phillips, told me I needed shocks, struts, and aliment to fix my engine vibration. Est at Tire Kingdom $4245.09!! Went to GMC and it's a transmission issue, took it to AAMCO and it's a transmission problem. Both under $3,000. Tire Kingdom wanted to steal from me. So if you want a company to steal from you, Tire Kingdom is your place!!
