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November 2023 by Fernanda Gohr
Terrible experience at this store. Very unprofessional staff, just a reflect from the rude manager. I’ve never experienced such bad customer service at Tommy stores.I requested a return and they at first didn’t want to return. After that the cashier gave a credit on the purchase I was making at the same time. When finishing the check out I noticed the credit. I asked for the refund to be done on the original payment method (what usually most stores do).The manager said that I was responsible for telling the cashier what I wanted. I told him that I had no idea what the cashier was doing on the computer, he works at the store not me. Then he said “communication mam!”I truly believe that the communication should come from the people that work at the store explaining the return process and asking what refund method the customer prefer.After saying that to him and the cashier they laughed.I hope this review serves you customer well. I recommend Tommy at Vineland Outlet Mall, nothing can be worse than this one ?
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August 2023 by Samantha Reddish
Alot of the sizes were XXL, no good for me personally
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June 2023 by Mohamed Aly
Worst experience ever in. Tommy Hilfiger store. My wife picked up a couple of items and wanted to try them before buying them. Unfortunately all fitting rooms were out of order. That was on June 22, 2023 at around 6:30 pm
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May 2023 by Tobias Pook
Intransparent pricing and discounts, unfriendly staff and the changing rooms were not staffed and therefore closed. The question if other fitting rooms are available was answered with "You have 45 day return" before turning around and walking away.
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March 2023 by Leonardo Vidal
“Fitting rooms are closed and you have 45 days to return” - ridiculous way to push people to buy things by impulse. Avoid this place if you want to be treated fairly (trying the clothes is the minimum expected in a serious clothes store)
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March 2023 by Joey Perez
The store is very organized and fully stocked. The staff is fantastic and super friendly. This location is much better than the one inside the other outlet mall across the street. There is plenty if parking and not very packed.
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March 2023 by Leo Vidal
“Fitting rooms are closed and you have 45 days to return” - ridiculous way to push people to buy things by impulse. Avoid this place if you want to be treated fairly (trying the clothes is the minimum expected in a serious clothes store)
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March 2023 by Callum Wood
Fitting rooms were closed…How am I meant to see if clothes fit or if I like how the clothes look on me?I couldn’t see a physical reason why the fitting rooms were closed.Member of staff just shouted it’s closed and walked past me when I went to try something on.Likely down due to incompetence from managers which has lead to the store being understaffed or the staff in store couldn’t be bothered to open it.
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February 2023 by joao Pereira do rego
fitting room closed, store with only 3 employees ,and 1 didn’t help ... terrible
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January 2023 by Janet Aponte
Shanice is terrible. We barely got all the way through the door when she refused to take our returns. A few weeks before the store's dressing rooms were closed. The association were saying buy & try it on at home then bring back what doesn't fit. Now they won't take the returns
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November 2022 by Matheus
Nice clothes, but unfortunately there’s no great offers as it used to be.
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October 2022 by Feedback NL
no relax zone, asked me to drink my starbucks first...
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September 2022 by PATTY GAVILANEZ
Shouldn't be an outlet store, too expensive
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July 2022 by Mark Winkelseth
Loved the store, staff was nice but not overly friendly or helpful. Would go back again if I lived in Orlando - just visiting
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May 2022 by Eddy KHATIB
Fitting room closed. So you are supposed to undress in front of everyone. Too bad because there was many items I was really interested in but I'm certainly not gonna buy them if they don't fit me. 10 salesperson but idk looks like they were just lazy to open the fitting room.