November 2023 by Marie P.
they do not deserve a star, I was supposed to be there for 2 weeks I have to live after a week, for 2 days no TV service, fridge wasn't working from the start ,no communication with the cleaning stuff they didn't speak English, I asked for toilet paper, none was available, roach drops on my head from the ceiling that night thank God I slept with a cap on, the roach will of been on my ear, 2 bags of rotisserie chicken went to the garbage cans fridge didn't work from the start I told them, they sent the house man who did not speak any English, he used Google translate to communicate with me, telling me that he will change the fridge the next day Tuesday October 24,2023, nothing was done, on Wednesday October 25, I stopped at the front desk and they told me that they will tell him, to change the fridge, so with the no refund policy, they can do what ever they want, because they have nothing to loose, we all that. had a bad experience, should protest against OYO hotel, this is America we have right, we're paying to suffer, regardless of all the bad reviews, service, etc. some one please tell me if this is still America Marie P.P