Tropical Ford is a family-owned dealership in Orlando known for friendly service and a no-pressure experience. Many customers report exceptionally awesome service from the entire staff, with help available right away. The service crew often finishes repairs quickly and accurately. Staff members are noted for going above and beyond, such as ensuring access to a vehicle after hours. One customer felt completely satisfied, kept informed with no surprises, and felt assured they were in good hands without unnecessary expenses. However, some communication issues are noted, such as not receiving a call when a recall was finished. The process for recall parts, which must be observed before ordering, is an area some feel could be improved. The lounge bathrooms are praised, and a remodel extending to the waiting room is anticipated. Generations of customers, including Ford loyalists, trust Tropical Ford for lasting support.
Mingo made all the difference in this dealership earning a 5star review. He went above and beyond to get my wife and I back on the road in a rental while our truck was getting fixed. If I lived in Orlando I would continually do buisness with this dealership and only use Mingo for all of our servicing needs.
November 2025
I got there earlier than scheduled and they helped me right away. The crew finished the repairs quickly and accurately. The staff put my key up to where other workers could get at it after the service department was closed so I get to my car when work went longer than expected.
November 2025
It was exceptionally awesome experience from Gio to the Finance Officer. Everyone I came in contact with including Ms Chris. I’m a Ford Generation Baby♥️
