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January 2026 by Nestor Bocanegra
I had a great experience working with Gloryluz as my realtor and property manager. She is extremely attentive, very kind, and always quick to respond, making sure no detail was overlooked. She took the time to understand my needs and handled everything with professionalism and care. Gloryluz genuinely cares about her clients and their properties, which made the entire process smooth and stress-free. I highly recommend her to anyone looking for a reliable and compassionate property manager.
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December 2025 by Andrea Blancas-Cendejas
Glad I was helped by Jocelyn. She made everything easy and painless. Completely satisfied and happy with everything.
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December 2025 by Smart Choice Cleaning Services, LLC
We're a vendor for TrustHome Properties and provide our cleaning services. Working with their property managers like Kirsten Cantello and Stephanie Melendez has been great. They're responsive, transparent, and super easy to work with. These ladies are a 10/10 at what they do!
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November 2025 by Ashley Burkholder
We were tenants for about 6 years and our property manager Melissa has been amazing to work with! We really enjoyed our rental relationship with Melissa and I highly recommend her for anyone looking for a property manager.
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November 2025 by Olanzo G Butler
Nothing but issues
Starting out my 1st place I had issues. Paying for the service fee package that no one calls you back or schedules Maintanence appointments $59 a month.
2nd property I went too. Mite I add my 1st place I had to move due to a septic tank issue.
2nd property I chased them for weeks to fix this issues in apartment.
Still chasing and calling the maintenance department.
But rent is Due on the 3rd of the month or a total of $300 in late fees you get hit with.
You can not move a person into a place and not expect issues in an apartment. And all of a sudden emails don’t go answered.
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November 2025 by Roger Sterling
My experience with TrustHome Properties has been stressful and disappointing. During the move-in process, I often received information that turned out to be confusing or inconsistent, which created unnecessary challenges for my family.
Recently, after a family medical emergency and hospitalization, I was one day late on rent for the first time. The company sent someone to deliver a 3-day eviction notice in front of my children and added over $300 in related fees. When I explained the situation and asked for a one-time courtesy, my request was declined.
This experience left me feeling that the company’s policies and communication style are rigid and lacking in compassion toward tenants facing real emergencies. I hope they consider adopting a more understanding and people-focused approach in the future
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October 2025 by The Sprague Team Real Estate
Don’t answer the phone or emails
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October 2025 by Steven Derksen
I have a had a property vacant with this company for over 6 months. The lack of communication from the leasing team is horrible. There are no updates on applications received outside of a one little email a week that was super inconsistent. I asked to change the photos and nothing happened, I asked to lower rent took them a week to make changes to multiple platforms. I have a ton of properties and a lot of patience. For me to get to this level and have to write a review is a serious sign! Do not use this company.
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October 2025 by A sweis
If you own a home you want to rent, look elsewhere. I was thinking about renting a house from them, however, i showed up to a gross, dirty home (Kissimmee, FL) with a bunch of hornets nests. Asked about taking care of that in which they said “not sure, I will ask and get back to you”. Never heard back. I was also approved within hours at other property management locations due to my income making it a no brainer so after a 10 days or so of wondering what’s going on with these people I followed up. They told me my wife’s international application was not completed, however when i asked for the money back and told them not to worry about it, then all of the sudden it was in process. Haha. Additionally, what renters are paying a 399$ leasing service fee. I would shop around if you’re thinking about listing a house with these people. There are a ton in the Orlando area.
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October 2025 by JR Rodriguez
Trust homes is a great company here in central Florida . We lived in one of the homes that they managed for 3yrs , Melissa Dietz was our property manager She was a 10 of 10 , communication and professionalism was a strong point . I recommend trust homes to anyone in central Florida
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October 2025 by Olivia De Fanti
Jocelyn was exceptionally helpful during our application process. She was very responsive and efficient. Answered any questions and provided us with clear directions to speed the process up. Thank you Jocelyn!
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October 2025 by Stefanie Hill
Susana Canedo is very professional and has been pleasant to work with during this process. She has been very clear about what is expected from us and guiding us through process next steps.
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September 2025 by Kaleen Koleilat
The repair-people were well mannered and efficent. They fixed everything (3 ceiling fan/light fixtures were acting up).
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September 2025 by M Chambliss
Michelle has made my moving process so smooth & easy! Her professionalism is a top 10/10! Would highly recommend ❤️
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August 2025 by Nick Howell
Susana was great through our application process. The whole organization was easy to talk with and learn from
