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December 2023 by JAFricanKing
12/26/23, I just received my Brand New Mattress & box spring and I'm loving It. it was way over due. It's just what I was looking for except when I asked for the FULL pricing before I made my delivery appointment, that wasn't what I got until the Delivery guy showed up. There was a few complications that where quickly fixed. Overall, This set was within my price range with the complete total.
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September 2023 by lori letts
Good responses. Friendly service and delivery driver. So far i am very satisfied recommended to friends
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June 2023 by Luis Navas
I love your mattresses
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April 2023 by b23music2go
Clean, professional staff.
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April 2023 by Jose Perez
The girls who attend me was very detailed oriented. They have good prices too.
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March 2023 by Alejandro Salazar
Terrible after-sales service, I say this because by mistake they sent me a mattress that was not the one I had bought, I reported the error, but instead of providing a solution, it fell into a circle of justifications for not recognizing the error, I finally called the contact number and I was attended by a gentleman named Jesús who was quite offensive in his way of dealing with the inconvenience, if possible this type of person should not answer a phone since they directly harm the reputation of a company.Finally, an agreement was reached to return the money, but they were not precise in the terms, they appeared 2 days later offering excuses that they had not been able to take the money, so I preferred to leave everything as is and not continue with this story.I leave the photos so that you can verify that what was received was not the same as what was offered, they believed that it was a color issue.
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January 2023 by Jose Santana
We purchase a mattress about 5 months ago , this mattress was supposed to be pretty Firm but not too hard we even tested it at the (warehouse/store) to get a good feel for it since we where told that even though it was a display mattress at the time but it was new , 5 months later the mattes became very soft in the center area so we end up sinking in the mattress not allowing us to sleep well or comfortable, we have been trying to communicate for about 3 weeks now to find out what they will do to correct the issue and been told there is nothing they can do until the (owner) gets back in town from Vacation , I’m hoping that eventually they to the right thing to fix the situation.
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January 2023 by Jackie Santos
I called them to ask for some box springs so I left home and was making time waiting for them to open and when I got there they say they don’t have it just made me waist my morning thx
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December 2022 by Rossana Gonzalez
Very good service, excellent prices.
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November 2022 by Kaniya gray
Highly Recommend. I bought a classic pillow top mattress from them (didn’t try it out just bought it) I didn’t like how firm it was so they offered me an exchanged for a deluxe pillowtop (Very soft and feels Amazing) although it’s not in their policy. Andrea and her delivery driver has really helped and satisfied my needs. Thank you!
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October 2022 by Maria Martinez
Excellent attention and service, great quality and material and super accessible prices.
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October 2022 by Johnny Santiago
great customer service, great prices, great quality
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October 2022 by Isabella Aristizabal
These are my third mattresses in TSW mattress. I love the quality. It is really comfortable, firm and soft. Also, they have good prices
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September 2022 by jackie eras
I called them to ask for some box springs so I left home and was making time waiting for them to open and when I got there they say they don’t have it just made me waist my morning thx
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August 2022 by Digmarys Rueda
I made an order several days in advance and the same day of delivery they canceled the purchase for not having material! How do they sell something they don't have!!!! Terrible experience.
