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November 2023 by Oscar Rodriguez
Horrible service and did not get what I paid for. Went in to install some parts and they didnt even install them properly. They ripped off my radiator hoses and wanted to charge $600 for an old car's radiator. I bought one and installed it myself. DO NOT GO HERE they will mess your car up and will try to charge you for THEIR mistakes
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November 2023 by matthew clarke
Been taking cars here since 2006. They have always fixed my vehicle (assuming it could be...haha) at what I thought were reasonable costs (I have shopped around here-and-there to see if their prices are reasonable...have not seen anything to make me want to take my vehicle elsewhere). Honest, hard-working, friendly staff. If there has ever been any issues with a repair they resolved the issue (sometimes even having to redo a job because the part ended up being faulty) in a timey manner. I would recommend these guys to anybody I know.Services: Auto battery replacement
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November 2023 by Shane Strausbaugh
Been going to see John, Frank and the guys for over 10 years for work and personal vehicle needs. Tires, brakes, service... almost everything!! Always welcoming and doing the right thing for their customers. Great place to spend my money!Services: Tires
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October 2023 by D Jay
I initially frequented the Oviedo Tuffy prior to closure, and came here for the first time for service. An even better experience! I would like to take time to thank the entire staff for their kindness and service. I spoke w/ Brad on a Saturday, who initiated the process to start Monday. I would especially like to give Frank a huge thank you for taking care of my car needs! He was extremely thorough and explained everything to me. I was able to tow my car in early Monday morning, and it was ready that afternoon. Along with that, I loved that I was able to use my already purchased brakes and rotors. For all that my car needed, the price was also superb! It’s not often folks actually offer applicable discounts. Frank took the time to give me a print out with photos and everything for my records, along with the next recommended service and prices. (Its really hard, especially as a woman, to go to auto shops and not feel like someone’s trying to bamboozle you unfortunately; so another big thank you for the comfortability and good character!) She’s driving extremely smooth. (And I got those 4 new tires and alignment lol) Thank yal! See you soon
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September 2023 by Shilah Sajeski
Been 7 years taking both my cars here. I have a 20 yr old Camry that still runs amazingly because of the service they provide. I'm never sold things not needed or ever feel obligated by them...And because I'm loyal they always throw me small discounts that you will not get anywhere else. It is a part of their brand and service. I can't speak for any other location but E Colonial. W Frank and the manager John....I'm always happy.Services: Air & cabin filter replacement
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September 2023 by Chloe Mountain
I can’t leave enough praise for Frank and this location. Frank and his team were friendly from the first phone call to the last step of returning my keys. If you are looking for honest, good work, this location is for you. I will absolutely be back and recommend this shop to anyone that’ll listen.
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August 2023 by Amber DeHart
Great service and honest mechanics. They gave my car a full inspection and didn't try to sell me unnecessary services. Since it was going to take a few hours to do all the repairs, they even offered to drive me home so I didn't have to wait in the shop. I would definitely take my car there again.Services: Tire rotations
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August 2023 by Cameron Bims
It was early Saturday morning, and the night before my horn wouldn’t stop blowing, I took it to Ford, where I purchased the vehicle, and they looked at me like a deer in the headlights, and told me to schedule for Monday… I’m stressed and not knowing what to do. Tuffy was on the way home, I stopped in essentially they told me they couldn’t give me until Monday, but Brian was awesome, he looked up my vehicle, make and model printed out a map of the fuse box, pull the fuse, and I will be returning this coming week for tuffy to put a new fuse, so I have a working hornService: Electrical repair
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July 2023 by Shahid Khan
Not very friendly, at the counter person named Frank, was rude the way he speaks.I had a 10 am. appointment to get alignment, he said $199, after I told him I have coupon, he stated it will 3 plus hours. I said, "What is the purpose of making an appointment?" he said."What do you think it's in and out.He needs to learn how to speak with customers.It ended up that I left w/o getting alignment. Hewanted me to buy front tires.Frank is rude and needs training in customer service.
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July 2023 by Logan M.
Was on my way back home to boca when I realized the air in my tire was leaking out due to a nail. They managed to squeeze me in their busy schedule and fixed my tire before anything else went wrong. will definitely be coming back!
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July 2023 by John Mcgovern
The employees are knowledgeable and helpful. They even picked me up from house after work on truck was completed. Extremely happy with work done.
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July 2023 by Ted Landaker
Excellent Service, Brian was our Tech did a great job. BMW's are never easy but Brain was a master at what he does. Thank you Brian & crew. will return
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June 2023 by KHAMPHAENG Douangdala
I was on vacation from upstate NY. My girlfriend who live in Orlando picked me up from the airport with a flat tire because she was avoiding traffic. We call many tires service and there were long wait. We need to be on our way to Clear Water to meet our friends so we need to be on our way. When we arrived at Tuffy Auto Service, James Palazios was very helpful, he was able to fix our tires on a timely manner. While we wait he was very intensive and friendly, he gave us some great ideas of what we can do for fun at a cost effective price in Clear Water. I highly recommend Tuffy for their friendly staff and customer service.Services: Tires
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June 2023 by Mel Molina
Mike was great at getting me in the same day to look into my car issues despite it being a busy weekend! He is kind and offers competitive deals. I would go back for all my car needs! Thank you Tuffy Tire & AutoService: General repairs & maintenance
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May 2023 by Rob Bosscher
As always, John, Brian, and crew were prompt, friendly and finished on time. While waiting for my work to be completed, other customers came in. The service managers were polite, dug into the problems presented and focused on the customer. Impressive service!Services: Tire rotations
