-
November 2023 by Maribel López
Great service and attention! I’ve been coming here for the last two oil changes of my car, and Carlos up in the front desk has been extremely helpful and kind. Everyone has been really helpful too in explaining everything related to the state of my car. Highly recommended!
-
November 2023 by Rin
I had two nails stuck in my daughter's car tires yesterday and went here today to get it checked out, Carlos and John were super helpful in getting the issue resolved and helped replace my tire with no hassles, the entire process was super quick and easy. Definitely recommend this place for any issues with your tires.
-
November 2023 by Kathleen Anderson
A friend introduced me to Tuffy because I had an issue with my car. It was the most pleasant experience I had dealing with an auto shop. They are simply the best.
-
November 2023 by Yvette Gardner
I just dropped the family off at Orlando airport after a week at Disney stopped for coffee and jumped back on the highway. Next thing you know I hear this Loud bang and something is continuously banging on the bottom of my car. I get out and see part of my tire hanging but it’s still inflated so i get off at the next exit. Thankfully Tuffy was right there. This could have turned out to be a real disaster. I walking in to find a very helpful staff member named Carlos who took a look at my vehicle and provided me with several options for payment. Then the team went into action installing the new tires (turns out I needed two!) and replacing my front brakes which i was neglecting. The service was fast, friendly and fair. The price was very reasonable as well. If you need any services they provide I highly recommend them. Thank you again Carlos!!Services: Tires
-
November 2023 by Karem Caceres
I came to the store early today to check on a headlight that went off yesterday night, Met Carlos the Manager who was very helpful and accommodating. This small service also included a complimentary check on my tires and battery.Everything was perfect and I would highly recommend Tuffy to all the neighborhood in this area.Service: General repairs & maintenance
-
November 2023 by denfield felix
Today I took the day off and went to tuffy to get 4 tires for my vehicle.And my say I was very pleased with the attention I was given. Let me be honest their service was so fast, I could have made it to work and get in a few hour, but anyway…Service: Tires
-
November 2023 by Katy G
I came here to get an oil change…and the guys tried to tell me my battery needed replacement and a new air filter. They showed me the test report indicating the battery failed the test. I was skeptical they were faking the report so I told them I would not replace my battery. I got my battery tested elsewhere and the test report came back perfect.These men will try to take advantage of you. Take your business elsewhere.Services: Air & cabin filter replacement
-
October 2023 by Nancy Gonzalez
I recently came to Tuffy for an oil changed and was extremely impressed with the quality of their customer service. John helped me understand what other services my car need it. I would highly recommend this company to anyone looking for excellent customer service.
-
September 2023 by Brayan P.
Twice I've brought my car here and both times I was told they couldn't fix the problem. At 100 dollars per diagnose, I've lost 200 dollars to these employees. I ended up fixing the problem on my own using diy instructions on YouTube and when I realized how easy the work does and 2200 dollars cheaper I became very angry at these people.What I found is that they charge for parts not needed and pocket for personal sale later. These people are either crooks on extremely incompetent. Go here for tires and brakes but nothing else. They can't even fix a radiator hose leak.
-
September 2023 by Lorna Martinez
The guys here are always courteous and always helpful. They try to work with pricing options, too. Their advice and recommendations never feel pushy, and I would highly recommend anyone looking for good service.Services: Auto windshield repair
-
September 2023 by Alex Carbo
I had a fantastic experience with Tuffy tire and auto service center. Their exceptional customer service, clean and organized facility, expert techicians and proactive communication made by Carlos Veintemilla made me feel confident and well informed throughout the service process. They not only fixed my car issue but also conducted a thorough inspection addressing potential problems early on. Carlos exceeded my expectations in every way and I couldn't be happier with the results.
-
September 2023 by David Serrato
I'll be honest, I came for a wheel change and a balance and everything worked as expected, the price was fair, even cheaper than what I had in mind. My car is running pretty well, I'm not complaining so far, although of course it's only been a few days. But I have to take out several bad things about that place that I don't know if they make me want to return or choose it as my regular mechanic. I will start by saying that their customer service was very bad because the man who helped me was Dominican and dark-skinned, I don't remember his name, he didn't even show interest in working towards everything slowly and even in front of me he answered a call from a partner or friend (nothing about job) nothing bad but don't do it in front of your client. Im work in something similar before and I’m known thats is motive of fire in some of places. I'm not interested in listening his conversation with friends or partner. Second was that he didn't explain anything to me, maybe it was because he thought i knew about what exactly what I want, and it's true, but he never showed any interest in helping me, however, when a woman arrived, her attitude changed. He is not a bad person, it's just that he lacks enthusiasm and that gives rise to mistrust. on the other thing ls there was only one mechanic in the moment when I go, and although I went for a wheel change that lasts about 2 hours maximum and exaggerating, this mechanic damaged a machine and I had to wait for at least 3 hours and a little more because I arrived at 9 and leave like 1pm is incredible for a tire change but I understand that the machines fail. Service delivered 10/10 but i can’t put 4-5 stars for the customer service is like 5/10
-
September 2023 by Betsy Alicea
I highly recommend this service center. Carlos was knowledgeable and made me feel at ease knowing my truck will be in good hands. The service is great and the staff was professional. I highly recommend this shop. Thank you again
-
September 2023 by Carlos Veintimilla
Great staff, fast service and attentive to one's needs. Thank you for being able to fix my tire on the way home!Services: Tires
-
September 2023 by gemma rena
Don't ever come here! I came in for an oil change and a tire rotation and as I'm trying to drive my car home my tire flies out. Yes, they helped me fixed it but that was very negligent work. For the sake of your life, never come here.Update: they called me to ask me to take down my review or "bump the score up" yea these people are so wrong.
