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September 2023 by Elisa Grullon
I have my mechanic here, honest and good. Junior is the maximum.
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March 2023 by Janet Thompson
Loved the service at the uhaul provider
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July 2022 by Virginia Morrison
Nasty place, old truck it had problems with. Took him most of the day to send me an email of the total bill. Wasn't going to rip this granny off.
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May 2022 by Juan C.
I made a reservation for a small truck, just to move few thinks to Tampa Fl, we I was there I was I formed that they didn't have that truck available and I will have to drive a bigger one us a "favor" that will use more gas and the things will be loose due to the size. So they contact the fleet manager and the said that they have a 10' available 20 miles away and I will get 50 dollars credit, so I told the that the can credit that o. The bigger truck to compensate the gas, but the manager was complete out of the leash, said " why you don't take the money and go somewhere else" that is the way that u-haul make business, bad for you guys.
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May 2022 by Robert Follett
Quick friendly service for U-haul and I noticed a lot of happy customers in the tire shop while we waited gor our Uber to pick us up.
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December 2021 by Jennifer Rose
This is the worse customer service that I’ve ever received. They waited to call the day of to tell me they didn’t have my reservation anymore. This is after flying from Virginia to Florida. Failed to disclose the true amount that they were charging my card. They ended up charge me 100 extra and got mad because we were upset that this wasn’t disclosed to us. Terrible place. Terrible customer service. Would never recommend to anyone.
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September 2021 by Jamie Delco
Poor customer service at this location.
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May 2021 by Paul Hodge
Good Ole Boy, great to do business with!
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January 2021 by John M.
I was helping my daughter move and came here to rent a cargo van to move her bed and a dresser. The business is located basically on the corner of Alafaya Trail and East Colonial Drive, though there is no convenient entrance if you are coming in off of Alafaya Trail. Just so you know, they advertise $19.95 for the rental, but it is also eighty cents a mile, which can quickly add up. They have the usual tape and boxes for sale to help you with your move (and add to their profit margin) and overall we were in and out pretty quick. My biggest issue was that there was zero customer service skills, the whole time there I felt that I was a bother and that me being there was a huge inconvenience to them. No greeting, no anything but kind a general air of disdain. The one exception was the gentleman checking us in on our return. He was friendly and professional and made us feel welcome. So I guess I cannot say that there was zero customer service, maybe 5% customer service. I guess if you need a U-Haul in this area, they feel you have no choice but to use them. Who knows, it may be true, but next time I will see if there are other options.
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September 2019 by Brian Frazee
Charged my credit card way more than quoted. I don't recommend a business that steals people's money.