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July 2023 by Sage Elias
I had a reservation at 8:30am (I did self pick up since they don’t open until 10am). I arrived at 8:15am to give myself time to do the check-in process, got my truck number through the app, found the truck and it was parked against a wall and blocked in by cars/trucks on all sides. Completely unaccessible. I had movers coming at 9:00, and so now have to pay for the extra time they will be waiting because I couldn’t get the truck on time. Absolutely ridiculous and unacceptable. Had to call Uhaul customer service and have my reservation moved to another location that (thankfully) had a truck available.
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July 2023 by Google user
I had a reservation at 8:30am (I did self pick up since they don’t open until 10am). I arrived at 8:15am to give myself time to do the check-in process, got my truck number through the app, found the truck and it was parked against a wall and blocked in by cars/trucks on all sides. Completely unaccessible. I had movers coming at 9:00, and so now have to pay for the extra time they will be waiting because I couldn’t get the truck on time. Absolutely ridiculous and unacceptable. Had to call Uhaul customer service and have my reservation moved to another location that (thankfully) had a truck available.
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July 2022 by Brad Baker
I don't like that these clowns have such poor reviews and they never attempted to apologize or explain to any of their victims of poor service.
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June 2022 by Tonica Haynes
It's okay but expensive
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November 2021 by Matthew Lonam
The Basic Food U-Haul people were very pleasant. However, the truck was dirty (we cleaned it) AND U-Haul switched my pickup location without notifying me. It wasn't far, just not expected.
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November 2021 by N N
Nothing but terrible experience. We will never return to this location. Our booking is for 9.30AM. We didn’t get the key until 9.50AM. We missed our flight because of this. Zero professionalism.
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March 2020 by Lorena Troncoso
Very rude customer service, poor information
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September 2018 by Courtney W
Made a reservation for 9 am and the representative wasn't there at 9:30. Nor was there a trailer on site for what I had reserved. The auto dealer on site gave me a phone number and nobody answered. Was very disappointed to have arranged a move around this reservation.
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July 2016 by Jerry Ng
Dynamic mechanics are Crooks! They broke my belt tensioner while installing a alternator. So now I am having to buy a new part for the vehicle when the part was fine when I brought it in. After a year I am having to replace the same belt tensioner because when they installed it they stripped the bolt head. The bolt head is all in one unit on this tensioner. I went to this shop one time and their work is still hunting me even years later. HIGHLY RECOMMEND NOT TO BRAKE YOUR VEHICLE HERE! I mean fix, no I had it right the first time. When they are done with your vehicle, you are gonna wish you went to the dealership. In the long run you will have spent less time and money at the dealership. I would not recommend this shop even to my enemies.
