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April 2023 by Joshua Lovett
I’ve placed reservations here before and it it is Just awful service. The vendor never showed up. I contacted customer support. They were very rude and nasty. They didn’t honor my reservation twice. They sent me to a different location across town. I was forced to take multiple Ubers. They cost me time and money and didn’t even honor my 50$ off guarantee. Uhaul is on the decline. Avoid this location to avoid a major headache and time and money loss.
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August 2022 by Daniel G.
The gentleman there was probably the nicest person I've ever met. Very personable, understanding, and generous. Highly recommended.
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May 2020 by Josiah Pedroza
Need to upgrade your radio in trucks
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February 2020 by Don Ondrejcak
Easy. Hand over documents, cards, and money, sign some stuff, and you're good to go if you call ahead. Drop off couldn't be easier.
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December 2019 by Jessica Wilson
I had the worst experience with the U-Haul company over all. I rented a truck online and received an email stating that I would be contacted via phone call the day before my move to set up my time and location of pick up. I did not receive this phone call so I went to the address listed on Google and there was no truck or anyone there. After talking to a lady in customer service who was extremely rude she explained to me where to go and what to do and that there would be an office there to help me out. I got to the new location where there was no office and no help figuring out what to do and this put me three Hours behind. Once I got my truck it was not big enough to move the house that I’m in. Since there was no office I could not switch my truck for a different size and being put behind schedule means I paid for movers I didn’t even use and missed my time slot at my storage unit and had to keep the truck an extra day. I tried calling to speak with someone since I then had to make two four hour trips since the truck wouldn’t fit my home and I was put so far behind schedule but no one ever answered my calls.
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January 2019 by Rob Brislenn
I have rented from U-Haul at several different locations. Picking up the truck was smooth, fast and easy. We just happen to have technical difficulties with the truck while we were using it. The battery needed replaced right in the middle of our move. Not convenient, but who can predict the future. Things happen. Wasn't their fault. I know that they did what they could and seemed to really care about the situation and everything was being taken care of by the U-Haul service people. They even did a little extra act of kindness for us when we returned the truck that they didn't have to do and we appreciate it. I will be back even if there is another U-Haul closer to my location.
