-
October 2023 by Maria Teresa Dominguez R
Excellent attention. Especially to Bruce who advised me with what I needed…
-
August 2023 by Caleb Tester
The A/C was broken and it was 100 degrees outside.I had to park at Walmart down the street and walk over since they don’t allow parking at the rental place.The driver side window was shaking the entire time like it was about to break and it wouldn’t go up all the way so I could just hear wind constantly.There was almost no gas in the car. It was below E when I got it.Terrible experience honestly. Thought I was gonna have a heat stroke or something. I’m not kidding at all.
-
August 2023 by Star Taster
The A/C was broken and it was 100 degrees outside.I had to park at Walmart down the street and walk over since they don’t allow parking at the rental place.The driver side window was shaking the entire time like it was about to break and it wouldn’t go up all the way so I could just hear wind constantly.There was almost no gas in the car. It was below E when I got it.Terrible experience honestly. Thought I was gonna have a heat stroke or something. I’m not kidding at all.
-
August 2022 by source144
Scammers. Added extra charges to my reservation. Ended up paying $120 for 6-10 mile long usage of a truck.Avoid this location at all cost.
-
May 2022 by Juan C.
I made a reservation for a small truck, just to move few thinks to Tampa Fl, we I was there I was I formed that they didn't have that truck available and I will have to drive a bigger one us a "favor" that will use more gas and the things will be loose due to the size. So they contact the fleet manager and the said that they have a 10' available 20 miles away and I will get 50 dollars credit, so I told the that the can credit that o. The bigger truck to compensate the gas, but the manager was complete out of the leash, said " why you don't take the money and go somewhere else" that is the way that u-haul make business, bad for you guys.
-
January 2021 by John M.
I was helping my daughter move and came here to rent a cargo van to move her bed and a dresser. The business is located basically on the corner of Alafaya Trail and East Colonial Drive, though there is no convenient entrance if you are coming in off of Alafaya Trail. Just so you know, they advertise $19.95 for the rental, but it is also eighty cents a mile, which can quickly add up. They have the usual tape and boxes for sale to help you with your move (and add to their profit margin) and overall we were in and out pretty quick. My biggest issue was that there was zero customer service skills, the whole time there I felt that I was a bother and that me being there was a huge inconvenience to them. No greeting, no anything but kind a general air of disdain. The one exception was the gentleman checking us in on our return. He was friendly and professional and made us feel welcome. So I guess I cannot say that there was zero customer service, maybe 5% customer service. I guess if you need a U-Haul in this area, they feel you have no choice but to use them. Who knows, it may be true, but next time I will see if there are other options.
-
January 2020 by Bassel Sherif
No uhaul in this location!
-
May 2019 by Mike Haj
Place is crazy charge q flat price and be done with it
-
March 2017 by Omar Borham
Easy, fast and helpful
