-
February 2024 by Ben Yeh
Made an reservation online, but when I arrived at the site, they said they dont have the u-hual size I reserved, so the front desk indian guy told me to upgrade the u-hual then he will refunded me. When I returned the truck on the later same day, he didn't refund me the money. NEVER EVER TRUST THEM.
-
October 2023 by Chimezurum Onuoha
It was awesome, swift, and a memory to keep.
-
August 2023 by Jose Gonzalez
Immediately assistance and availability... very good service..
-
December 2022 by Heidy Grullon
Even after seeing the bad reviews I decided to give this location a shot and WHAT A BIG MISTAKE THAT WAS! Please DO NOT go here. There are plenty other locations around. He was extremely rude and unprofessional. He charges an additional amount as "deposit" Keep in mind, Uhaul DOES NOT charge an EXTRA deposit. I told him i was going to do the self checkout to avoid paying the extra $150 deposit and shortly after he became extremely rude. I went to a different location and what a SMOOTH process it was (and NO EXTRA DEPOSIT) compare to this nightmare at this one. Do yourself a favor, listen to the reviews here. They are correct. DO NOT GO HERE.REMEMBER KARMA IS A B**CH!
-
December 2022 by Lakh Mahr
Best experience, friendly staff and atmosphere, got a rental, no hassle , no problem
-
October 2022 by Juliano Schmidt
Perfect customer service. Fast and easy!
-
September 2022 by Michelle Sevon
This company completely ripped me off. The Ac did not work in the truck. Tire had low air pressure. dirty. Equipment wasn’t there so had to use something else. THEN they charge me $300 for a move that was only about 20-25 miles. How dare you do that to someone. They made MULTIPLE charges on my debit Card. That’s fraudulent. Never trust this place.the owner was rude and seemed confused about me having a reservation. No care at all. Truck was filthy. Had to move an entire house and then get into a hot truck with no cold blowing AC. Then you have the nerve to charge my card for $300?… I will be reporting this to uhaul. You’re a horrible dishonest business owner
-
September 2022 by Bill Baker
Not anything positive can be said. There for more than an hour, the phone never rang. How could that happen? Tried calling their local number while there. It transferred into the national phone system. They rented me the WRONG trailer. Once I realized that, they stated that they didn't have the right one. Then, checking local dealers, they reserved the right one at the closest dealer. We get there and they say, "We don't have that trailer. As a matter of fact, we have no trailers at all." What a group of incompetent people.On our own, we finally found a trailer to match our original request.But these folks? Oh boy!
-
August 2022 by Diego Grau
I had to move house and I needed a truck, I did everything through the app. I went to get the truck it was all dirty with sand on the seats, with sodas spilled in the cup holders the driver's door did not close the transmission was terrible and I spent a lot on gasoline, they are terrible with the customers I would give zero stars. I do not recommend this place to anyone stay away from this place to save your money
-
April 2022 by Carlos flores
Always kind and helpful easy transition
-
April 2022 by Charlene Pearson
I had an appointment set for 1:30 unfortunately for me and my Wife we showed up 20 minutes earlier, which customer service told Us Rudely “your early the truck isn’t back” so we decided to wait in our car, due to covid safety. Sadly after 2:00 pm came around The driver who had the truck I/My wife rented wasn’t done with the rental and needed it for X amount of MORE hours, Which we only found out AFTER I walked inside and inquired why we were here a half hour after pick up. I asked the worker did SHE intend on telling us KNOWING we were right outside And her response was “I just got the text” .. in her defense she made a phone call as a favor to ANOTHER location which was an hour away Who had the truck size we required. We needed the service in now we We’re pressed for time so we drove there. To NO surprise the representative at second location had NO recollection of the phone call and … wait for it ….. NO trucks were available, needless to say and to wrap up an already long story. I rather pay Penske, Ryder OR whoever’s offering more money for a much better experience. MY FIRST AND LAST.
-
October 2021 by Aaron Prohaska
It was a pretty touch free experience. With miles, it did end up costing me around $100 for just a few hours. The folks at the store were nice enough and the truck worked fine.
-
August 2021 by E “hopEnC” C
Not understanding of my situation and didn't care about their attached dealer business using their name and gave me a truck with a fresh fully cracked windshield to drive. They are not for the customer satisfaction they are give me money and go, next.
-
August 2021 by Harry VW
Really bad customer service the guy super rude
-
July 2021 by Nashon Swaby
Good fast service
