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March 2024 by Jessica Ayob
Just recently had my favorite shopping experience of all time!! All due to Patrick! His energy was amazing, the sweetest and was so patient with all our questions and testing products. I went home with two of my new found holy grail products because of him!
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March 2024 by Mel S
I went to this store to get KYlash mascara which they did have in stock. The store had a decent amount of inventory on all their products. I was greeted/approached by 2 different reps offering their assistance. The store has a hair salon and makeup salon located inside. Check out was fast and the cashier was nice. The only complaint I have is the store smelled really rancid (strong looming bad breath, perfume and body odor). I went on a Sunday afternoon so there was a crowd. I recommend this store as my experience pleasant and good inventory. If you are sensitive to strong smells I would suggest wearing a face mask sprinkled with your favorite smell blocking agent.
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March 2024 by Lydia Codding
I was thrilled to be treated to a professional color matching session with Behka to find a foundation that would work for me. Surprisingly it wasn't what I thought was correct. I was impressed and satisfied with the results, and Behka was truly gracious and kind. This was a good experience.
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March 2024 by Cenelly Rodriguez
CJ is a master colorist. I mean I showed her a picture of a copper I wanted and she nailed it.
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March 2024 by Sandra V
I found what ideas looking for, one bottle only of Living Proof detox shampoo.
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February 2024 by Artz By Aly
Hana was very sweet and helpful! Waterford Location is lucky to have Hana!
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February 2024 by Stacita
My favorite store for all my beauty needs!!
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February 2024 by Yasming Hani
Employees are always super helpful with finding my correct shade and referring me to the best products
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February 2024 by Vi W
Located in a convenient area with many shops around. Unfortunately, the experience at this Ulta is very unpleasant. Staff is not friendly, judgmental, and discriminatory. They stand around and stare and only help certain customers. While there was a decent amount of inventory available I had to sift through makeup and products that were packaged like new but were opened and used. As a platinum member I’ve been to several locations and after numerous visits I will try to avoid this location if possible.
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February 2024 by Miriam Beckley
I would just like to say. Katie is absolutely horrible she had such an attitude with me and was so rude. if you see a name tag with “katie” please RUN. go to a different worker if you must. unbelievable..
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February 2024 by Camille Chong
I went to get my makeup and hair done for my engagement photo shoot and Laura was great with knowing my hair type and how to style it! Elise did wonderfully on my makeup! 10/10 I would go back to her. I trusted her the entire time and didn’t peak, when she turned me around all I could say was WOW! I loved that she provided the ultimate customer service experience and all the employees there were amazing!
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January 2024 by Cailey M
this ulta location is lamentable, the employees are usually so rude it’s only like two good employees. and i get it, being in customer service can take a toll on one, but if i’m trying to be respectful, i would expect the same in return especially from an employee. save your time and go to another location because this is the only location in orlando that i seem to have issues with their customer service everytime i try to give it another chance and visit…
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January 2024 by Lawriel Rogers
DANTE BEST WORKER THERE DESERVES A RAISE HE DID MAY MAKEUP PERFECT??.
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January 2024 by Iris Torres
I drive at least 40 minutes to get to this Ulta. There are 3 staff there that are so amazing, understanding, caring and guides me to what I am looking for. They just don't sale they help. LaPorta my hair dresser, Jeremy my eyebrows and Patrick for facial. Love them!!!!
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January 2024 by Emily Paulson
I needed to stop in ulta to grab some skin care items but I knew I was going to be totally lost. So many products! Braden found me in the skin care section and was THE MOST helpful and amazing person i’ve ever met in retail. He took me through the whole process and was great at explaining things to me and helping me find products. THANK YOU BRADEN!!