United Airlines
Hours:
23 Jeff Fuqua Blvd, Orlando FL 32827 Hours
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
About United Airlines
United Airlines receives mixed reviews highlighting both significant service issues and exceptional employee assistance. Travelers report problems like flight delays due to insufficient crew, missed connections, increased travel time, and lost luggage. However, many reviews praise the fantastic service and great work attitude of gate agents and flight attendants. Specific commendations include agents who help with tight connections, retrieve lost items, and assist young travelers. They are noted for communicating effectively during delays. The airline provides food and hotel vouchers during disruptions and can locate lost luggage quickly. While operational reliability can be problematic, the helpful team often provides amazing experience.
Most Recent Reviews
February 2025
Most amazing experience! Fantastic service on the way from Dulles. And then Monica, an angel, helped me retrieve my finances Dyson hair dryer I left on the plane. Saving my future marriage!
February 2025
Gate 44 agent Heidi and the other lady with her was so nice to help me figure out a tight connection in another airport. Where most agents don't have time, they actually looked into how to help. A great work attitude is tough to find these days.
February 2025
They were very helpful with wheelchair assistance especially in such large airports
More Comments(78)
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