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February 2024 by Jennifer Runyan
Great experience here. We were visiting from Canada with our dog who broke her nail real bad at the base and it was all infected. She's 85lbs, dog aggressive and hates people touching her paws so we were worried about her seeing a vet she doesn't know but they were so good with her. Took the nail off, treated the infection and gave us meds with clearly explained after care instructions. They even called the next day to check in and see how she was doing. I had a few more questions about the meds and the actual vet came on the line to answer my questions. My vet at home doesn't even do that. These guys saved my dogs paw and saved my vacation.
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November 2023 by Rachel M
I can’t say enough good things about the veterinary clinic I bring my pets to. The staff there has a level of compassion and sensitivity for animals that I’ve never encountered anywhere else. They truly treat our furry family members like their own, and it’s evident in the care and attention they provide. It’s comforting to know that my pets are in such caring hands. I highly recommend this clinic to anyone who wants the best for their beloved animals.
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November 2023 by Sariel Fontanez
This clinic is phenomenal. The service is so amazing I drive from Daytona Beach just to see them. My chichi is happy and they always treat me like family.
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August 2023 by Carol Jara
The best in Orlando, they truly care of your babies. I am so thankfull I found this place 7 years ago for a friend's recommendation, and since then until my baby plassed away. They walked with me and my baby Matias in every situation that came during those years, They showed care and empathy doing things like: Doctor waved a visit and only charged medicine when my dog had an emergency surgery due to a pitbull attack. He saw I spent a lot of money in the emergency room and He did that for me. When I went on vacation I left my dog on boarding with them and they took care of him and Thomas sent me pictures and videos of my dog and answer me back all the time when I texted him to his personal number that he kindly gave me. <3 When I went with my dog out of the country for over a year they always remembered me and my dog, Angela is and angel literally, I called from my country cuz I needed to refill my dog's prescription and she faxed the prescription to the pharmacy for me without the need of a doctor's visit even 1 year after, she always remembered my Dog's name and me, she was very sweet with my dog in every visit, she helped me to find a clinic when he was diagnosticed with a heart problem. She called them and booked an appointment for me, she is amazing. At the end of those years when it was time to say bye I knew it had to be there where people trully care about my baby and me, They did all the process with Matias and Angela even cried with us for my baby I saw how much she cared and loved the babies that she work with. She took him to my vehicle after all and gave us a hug and the perfect words to confort us. I thank God for this Hospital, also prices are much better and service than any other place. Is been a month without Matias and still hurts but I feel so much gratitud for all those years with such a great support specially the last 2 years of his sickness. Thank you to all the staff of UNIVERSAL ANIMAL Clinic. The best !!!!!!!! you are amazing love you all and always be gratfull. Than you Angela, a real angel for the pets and families. Matias loved you all and from heaven is smailing now. Thank you for making his days better.
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August 2023 by Edgar Dniz
Best vet in Orlando! Amazing service great prices, Very professional, my family and my pets love this place, thanks!
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June 2023 by Stas Caplunov
Personally, I have business with this animal clinic for about 5 years with my 2 dogs, and I never have a problem with them, even with new stuff. It's clean, nice animal comfortable place. They really good raking care about animals. So highly recommend to visit them!
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April 2023 by Charlize Benenati
Dr. Colom and his staff are so amazing! They take great of my girls. This clinic is so affordable and always have availability.
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March 2023 by Juliana P. Filchtiner
Dr. Colon has been treating my dog since I moved to Orlando almost 2 years ago. The whole staff has been nothing but excellent. And yesterday thanks to Dr. acting fast and diligently, my dog is alive and recovering. He always makes the right calls with our pet’s best interest in mind. I can’t thank him enough for giving us some more time with Napoleon.
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February 2023 by John G
Dr Colon bought the business and replaced the original well-liked and skilled vet at Universal who also was the owner. Dr Colon is just as competent and very personable. I have been taking my dog there for over a year now. My dog and I are very pleased with Universal and will remain steady customers.
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January 2023 by Nelson Lam
Hard giving it a 2 star. Used to be great till the old doctor left. The staffing being wonderful is what gave it the extra star.The new doctor is what makes me never step foot in this clinic again.Long story short, my poor puppy that was suffering from chronic seizures had to take a furever nap. They used wrong needles and stabbed my poor fur baby all up without ever getting a vein. Suffering more than any seizure would had given her. Her legs and jugular was stabbed multiple times and then finally through the heart. Wanted to ease my baby to heaven not torture her before she went.After the ordeal, no apology given by the doctor or even something for me to cradle my baby home. I had to scrape around for a box to carry my baby home like I just picked her up from a dumpster. Mom is now suffering PTSD from this nightmare.I would highly suggest people to think twice before coming here for any serious medical attention to your fur baby.
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December 2022 by Nani Banany
I was looking for a vet clinic for my new cat and I found Universal Animal Clinic, the staff was very nice and friendly! Very professional and they answered all my questions. Appointment was quick. Definitely bringing my other cats to this clinic. Miko says “thanks”.
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December 2022 by Ana Carolina Demetz
Dr Juan and his team were super attentive to our great dane Bella. Thanks :)
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October 2022 by Matthew Houff
The staff here was friendly and the prices were good but there was one glaring issue that made me rate this so low, fleas! We took our kitten here twice and he got fleas both times. After the first time we thought it was a fluke but it happened again! I wouldn't recommend taking your pet here, especially your indoor cat who normally wouldn't be getting fleas.
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October 2022 by Vinny Oliveira
The staff here are very professional and they care about your pet. Kudos to the entire staff for going above and beyond to help my Mother since she speaks little English. Much appreciated.
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August 2022 by eduardo Urbina Hiumettri
Was use to be great, not anymore! They're all about the money! After being a customer for so many years, last three times I had my two dogs needing their services was always how much money they can get from you. I just read they have a new bad management.That makes totally sense to me.
