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February 2024 by Adalberto Watson
I just wanna take the time to thank my local UPS store I appreciate your time and customer service Dayana is a great asset to this company always helpful and giving exceptional service you really put a smile on my face and make my visits easy breezy keep up the good work ?
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February 2024 by Michael Miller (Chuck)
The wait was interminable. Customer had a barcode but was just ahead of me comparing shopping. He wanted to know the OTC price over the barcode price. The reps were allowing this individual to proceed with an OTC counter comparison price instead of just telling the customer to use the barcode because there were 6 people behind me.
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December 2023 by Raven Lasick
This ups store is absolutely amazing, everyone moves efficiently. I highly recommend using this store. In addition, Dominique is absolutely amazing!!!
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December 2023 by Kyle F
Employees stealing from PO boxes.The employees from this location are stealing checks from the PO boxes here. Do not use a PO box here. Owner of the store engages in illegal PO box practices.Thousands of dollars stolen from my small business that I can't recoup. Owner doesn't even want to offer to comp what I paid to rent a PO box where he stole from me? Okay cool. We will see if that was a wise decision on your part.
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October 2023 by Corey
Thank you Dominick! Very professional and friendly, will recommend!
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October 2023 by Tiffany Torrado
If I could leave ZERO stars I would, I cannot believe the attitude this place gave me today for an amazing return. I nicely told the lady that a TOW HITCH would not fit in the Amazon return kiosk and asked if she could help me, she rolled her eyes and told me to wait as she proceeded to pack a spectrum box with cables when that could have waited, as I was the only one in the store and both employees refused to help. My dog was in the car and it has never taken so long for an Amazon return. I ended up leaving and driving to another UPS that was extremely friendly and helped me in SECONDS. I use UPS for my business and I will never be at this location again.
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April 2023 by Paulette Arboleda
Smooth process, every time we come! A 10/10 to Sarah, the staff member that assisted me. She was super helpful, attentive, and made everything super easy.
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March 2023 by J A
Had five Amazon returns and Sarah at the counter was amazingly helpful and made it super easy. She was effective efficient and pleasant I would absolutely go back to this particular UPS store. Thank you Miss Sarah
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March 2023 by Jasmine Gomez
Kavon is an attentive worker and took care of us promptly. He’s knowledgeable and his co workers trust him to have the answers to their questions. UPS is very lucky to have an employee like him.
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March 2023 by Sue D.
Excellent service. Kevan is a great representative for your company! always smiling, happy to help and pleasant. He deserves recognition for his great customer service skills!
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February 2023 by Earth Reborn
Great team at this UPS store. Glad I chose this location for my PO Box. Kavon always gets my packages when he sees me in line. Dominique keeps me laughing. Carlos went above n beyond to help me find a lost package. Alex is always holding down the fort. I took the time to write this review because the team is truly amazing.
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February 2023 by Theresa Thompson
Excellent customer service. Everyone who works there us knowledgeable and customer focused. 5 star service.
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January 2023 by Katrina M.
I've been to a bunch of UPS and the customer service here is always the best! The workers are always hustling and help with any questions. The parking in the back is a bit tight and can be annoying but I will go out of my way to drop my packages here instead of other locations
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January 2023 by Savannah Cavalli
I had excellent service here! I had a package delivery issue and Leo, the assistant manager, helped me. He helped me file a claim, ensured all information was collected and documented correctly and he submitted it on my behalf. This is a busy location yet the person attention was greatly appreciated. When I called to check in on my claim a few weeks later, Leo answered the phone and knew who I was and remembered my issue even though we had only spoken once before upon filing the initial claim. He checked on things and let me know that my claim was approved and the next steps. Great service! Great memory!
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December 2022 by Ernie Tam
When I drove to this UPS store there’s limited amount of parallel parking right in front of the store. It is on the busier side of town so parallel parking would stop the traffic so I turned right and when to the back of the the store and found the back lot with plenty of parking spaces for the UPS store. Upon walking into the store from the back, there were already a long line with a bunch of people with a bunch of ceiling high piles of packages. There were three employee working there and they are all friendly, then they formed two line while one especially for Amazon return, the female employee did my Amazon return and asked me if I wanted a receipt and she was being very helpful and friendly.
