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March 2024 by Luna Love Lost
Supper friend they are always nice and fast I’m always in and out with no problems grate stuff .
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March 2024 by S.Leigh Wert
Worst customer service. Weird and ate instead of helping me.
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February 2024 by Bojan Lazić
Friendly and super polite staff ??
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February 2024 by Susi Rodd
From the moment you walk in the store it is like a breath of Fresh air!!Customer service was AMAZING!!
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December 2023 by Miss Thomas
The cashiers always great you with a smile here. They work quickly and efficiently and also suggest things to help you out for your future visits.
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December 2023 by Lori Carroll
Continuing homophobia at the college park ups on Edgewater drive. Spoke with manager and told him of the incident with Bruce. I need a representative from company to contact me to begin a corporate incident report
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December 2023 by Jewell Thomas
I had the pleasure of having a bitter old racist man by the name of BRUCE help me out on a beautiful Saturday morning. Someone hates his job & can’t wait to retire! Do him the favor & just fire him… because he was EXTREMELY rude. He made me feel like I was getting in trouble for bringing my package to UPS when they literally have a sign outside that says US Postal services available here… All the packages around this time must have his blood pressure up because he should not be working at this location any longer. He was not only rude with every word he said, but then mockingly said “please forgive me” as to harass and make fun of me as a customer. UPS if this is what you hire…… I’ll go to Fedex. As someone who ships packages everyday you’ll never have my business again.
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December 2023 by Ryan Ruggiero
This location is awful. I paid for the bubble wrap and when my recipient received my package the item was just loose in the box without any packaging material.
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October 2023 by Kristin S
I was a little nervous to come here with the bad reviews but the two store associates were very pleasant and helpful.They were kind and friendly to the other customers while I was there.I was in and out in under 10 minutes (my box was already packed).
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October 2023 by bart cappabianca
Very rude , need something notarized he tells me stand over there then proceeds to help other people one after another then just ignores me won’t ever go back to this location
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October 2023 by Sean
The rudest UPS staff I have ever come across. The owner or manager needs to be shut down by UPS at large. Overcharges for printing labels then only tells you pricing 30 minutes into your transaction. This owner is a scam artist.
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October 2023 by Meri Szikney
Always greet their customers and are so helpful. Especially when I need help getting copies a certain way on a page.
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August 2023 by Hannha Bryant
Absolutely disrespectful staff in here. I will NEVER go to this location again. I was floored at how they speak to customers
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May 2023 by Tarince Muhammad
This store has terrible, terrible, horrible customer service. Every time I come (and I only come here when I'm in a time crunch) they are just rude and nasty. Bruce is always rude and not helpful every time. He always tries to refuse my items based on how the shipper told me to package it. He needs to do better.
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March 2023 by Kake King (IAmKakeking)
The owner is one of the rudest people I have ever encountered! How do you tell a business owner they have too many packages at a place that handles packages?? After my first rude encounter with him, I came back the next day to drop off packages as I do every morning, and he wouldn’t even look at me or greet me when I was the only customer in the store. As soon another customer came he greeted them with a loud good morning and how can I help you today. It’s absolutely disgusting behavior when I ship literally hundreds of packages a week through UPS. I’ve never had this issue with any other store. The owner needs to be removed or get a better attitude.
