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March 2024 by T Trammell
The staff were friendly, knowledgeable and appeared happy to be there.
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February 2024 by Miss Peaches
Phara was amazingly patient and extremely helpful with my situation; which was your notary service. She helped me correctly fill out the paperwork. Phara is a great asset to your company with her friendly and amazing kindness. The entire staff was great. After walking out, I wanted to get another copy of my paperwork and they didn't hesitate to assist. This UPS definitely have an amazing staff.
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February 2024 by Danielle
I had a bulky pack yourself Amazon return and Farrah was so sweet and helpful in greeting me and making my return process easy. I appreciated her positive personality and the above and beyond customer service. I'm happy to know that I have a UPS store near me that I can count on for my future friends and office printing needs.
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December 2023 by Darwin Alexander Acevedo Rojas
Fast and kind attention
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December 2023 by Zach Grodzki
Great customer service and they even stayed open a little later to help me
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December 2023 by Yalla Yollo
I had an exceptional experience at The UPS Store in Orlando, FL, which is why I'm giving them a perfect score of 10. Not only was the staff incredibly friendly and helpful, but the efficiency and ease of service truly stood out. They handled my packages with care and provided clear information on shipping options and expected delivery times. The store was well-organized, clean, and made my visit quick and hassle-free. I'm thoroughly impressed with their dedication to customer service, and I wouldn't hesitate to recommend this location to friends and colleagues for all their shipping and packaging needs.
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October 2023 by Daventry Equestrian
This UPS store handles my mail on a regular basis. They have always been super efficient and extremely polite to deal with.
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October 2023 by Maria Urgel
It was a very unpleasant customer service. Lack of manners, because you need UPS, services, otherwise I wouldn’t make my Amazon return here.Need to prepared better your employees, in how to be agreeable and welcome.If you didn’t like to be kind to customers, pick a different line of work.
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October 2023 by Richard Pinilla
No staff in the front of the store. To greet me as I came in. Waited for over 10 minutes before one person came out of the back.
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June 2023 by Terry Keyzer
Just had a great experience at The UPS store. I had a delicate item, and a damaged (my fault) packing slip. I am not a packing expert. But Herbie helped me out. He verified that the packing slip was still in working order, and hand packed the item so it wouldn't get damaged in transit. Great customer service. This is now MY "The UPS Store." Thanks Herbie
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May 2023 by Cameron James
This is a great UPS Store! I have a PMB here The manager and her employees are all so lovely and welcoming.
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March 2023 by Andrea L. Salom
Worst UPS store!!! I’ve been there 2 times and they don’t help you or provide any extra mile service than others UPS store do. They don’t even have the intention to it. I now can tell why is always empty.
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March 2023 by Roger M
Unreal ! Penny pinching for sliver of tape, $5 for few inches of tape- unbelievable, shame on whoever is running this establishment
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March 2023 by MARLENE BENAVIDES
I have been working with this UPS center for several months and at all times they have been professional and friendly. I highly recommend them.
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March 2023 by valeria paixao
Terrible customer service, to return a box to Amazon and tape a box, you have to buy a tape. To get the lable you have to pay to print it. Have gone to many UPS, and they do well customer service, not like this one. I am at the door looking for another location.