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March 2024 by CAROLINA OSORIO
Always service is beyond
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March 2024 by Beejal Khambhati
My experience at this store was great. The staff was very polite, efficient, and answered all my questions. I was able to go in, ship my package, and feel confident. They took care of me well and I got out in a timely fashion as well! I would definitely recommend this ups store!
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February 2024 by Laura Vega-Jimenez
Quick & easy to get through. Helpful people. Not rude or rushing in any way
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February 2024 by Karen Febo
This location has a remarkable team and I’m truly grateful for how they went above and beyond to help me today—and I mean all of them. From the moment I called to inquire about their services, to the moment I walked out completely satisfied with my experience.I came in with a particularly important printing job. They took the time to make sure I got exactly what I needed, were super patient, and their attention to detail was amazing. You can tell they care. I saw how they greeted every single person with a genuine and kind smile. The energy in there was very calming despite the place being busy. 10s across the board, they deserve all the props!
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February 2024 by Wade Han
Think again before you notarize your important paper at this location. This is a zero star rating.I am a local physician serving the community of Hunters Creek for the past 25 years. I have used this UPS store since its inception and in general had good experience with the nice and efficient front staff.However, yesterday when I brought my 83 year old mother for a notary service, the young manager on duty denied her the service AFTER all the signatures were inked, causing a significant delay in her legal matter and extra legal fees as well as tremendous mental stress. While I understood the young manager was uncomfortable with any paper that was unfamiliar to him, it was his rudeness, unapologetic, "I know it all" attitude that would destroy the store's reputation and deter local loyal customers from returning.Do not let them ruin your important legal papers.
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February 2024 by Alan
Very helpful. Great place to get done all your UPS needs.
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January 2024 by Kimberly Viruet
Great experience always
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December 2023 by Guillermo Perez
Really good place...Awesome...!The Costumer Service is really good.I like this place...!
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December 2023 by Eduardo Ramos
Service here at this location is mediocre. Employees aren't very customer service friendly. If you have a line of people waiting, you should ask if anyone is just dropping off. Be more efficient. Or have signage showing where to drop off only.
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December 2023 by Edward Lewis
I will NEVER use UPS again, I paid over $400 dollars to have 2 curved 34 inch monitors shipped cross country and I received 1 monitor and no power cords, the monitor was dropped at wrong address, let’s see how long this will take to get this disaster solved. So far no one has called from UPS, I’m not holding my breath. Maybe UPS drivers need another raise to get the address correct? NOT ACCEPTABLE
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December 2023 by J P
Everyone at the store is very helpful and have very fast service, which I love because this store gets pretty busy. Nick has been very helpful to me every time I come, and he is very smart and resourceful, always looking for a way to solve my problems while being very professional.I appreciate everyone’s help at the store, I come all the time, and I am very pleased with their service
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October 2023 by Emerson
Great location! Always plenty of coworkers scheduled, so your in and out in no time!
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October 2023 by William Norman
Nick and colleagues gave us great NOTARY service on 9-15-2023.Bill Norman
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June 2023 by DawnMarie Caulson
This location is the best. The people are always so kind and helpful. I especially appreciate Gaby and Natalie for their sweet smiles and recognizing me as a loyal customer. I will always use this location for my UPS needs and services.
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June 2023 by Jd chaimaa
I had the best experience at this Ups store. Thank you, Nick and Faira for being very kind, assistive and professional.
