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September 2024 by Joli30
Helpful & Attentive.
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August 2024 by Puja Bagga Perez
Very friendly and efficient staff!
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March 2024 by Samuel Blanchard
I use this location to ship packages or get things notarized. There’s nothing especially great about this UPS store, but it is adequate for these purposes. Do take care when purchasing packing items here, they are extremely expensive.
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February 2024 by William Hockensmith
Used shredding service but was told they do not accept Coupon at this store that is on their UPS website. They said call other stores. Why have the coupon on UPS website if don’t accept it or need to call to see if they will accept. Will go to other locations in the future.
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January 2024 by Annette Caban
Very friendly and helpful
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October 2023 by Christopher Cheddie
Prompt and knowledgeable
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October 2023 by Margo Sarvari
I had a complicated matter that needed to be resolved. Had the representatives focused on that which is black and white (versus thinking outside of the box and working WITH ME) I would have left the store with items to be shipped still in my hands. The fact that Sam, Michael and Brandon (sp?) acted as though the four of us were on the same team/side, resulted in their finding a way to fulfill my request.Corporate America often thumps the policies and procedures manual often to the disadvantage of the customer/client. These procedures are meant to serve as a guideline and not the last word.Sam truly represented not only UPS but his community (loyal, local patronage) and an attitude of humility and decency.This store and these guys are wonderful.
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October 2023 by Luisanna Armas
bad attention! the man spoke racist to me! I hope I don't return to this place!
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September 2023 by Kari Wynn (Wynning)
Clearly shows hours of 7 PM I go there and pull up at 6:25 PM and they have the gate over the counter and already close why have posted hours if you’re not going to follow it
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September 2023 by Susan Lanza
Tyra is amazing!
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September 2023 by Jodi McCoy
First time here- person opening was late.
Second and last tine here- closed early sogn on door.
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September 2023 by Taylor B
Workers are always so friendly and polite!
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September 2023 by Marta Carrillo
Great service everytime.
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August 2023 by Soumaya S
I have never felt so humiliated and devalued in my entire lifeToday I walked in the Eastwood UPS as regular to ship a package, the associate asked me for my private information: first and last name , phone number and address which at first I was reluctant to provide all that information but thought it is needed for shipping my package10 min later I was shocked as I received a call from the associate who completed my transaction calling me on MY CELLPHONE and telling me that I am banned from the store and threatening me that I would be trespassing if I come againI was shocked and asked why , the associate surprised me by saying that 3-4 months ago he was closing the store before closing time and he felt pushed to open the store and service me as he was sick and felt uncomfortableas a customer carrying a heavy package I was very polite to ask him to help me with the return he agreed, I thanked him at least 10 times for helping me with the transaction as he was closing although it is my right as a customer to have service during store operation hoursHe made me feel devalued and most importantly my personal information that I trusted UPS store with he used it and went ahead and called me and threatened mePlease please be aware with giving your personal informationI could sue the store for breaching security but I know it is not the owner’s faultI need a true apology for being treated this way and for breaching my security and using my personal information
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July 2023 by Rob C
Dropped off Amazon package for return and per Amazon protocol item was handed over unboxed. Amazon never received my return - they said that it was down to this UPS store. Item was lost. I'll go to a different UPS store location next time.
