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May 2023 by Eva Lotte
What a very wonderful experience this is heaven on Earth ?❤️
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November 2021 by Sandra Williams
Nice decor
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November 2021 by Vera Schnabel
Absolutely wonderful, I pulled in the parking lot! Why does the phone ask this everywhere you drive by!
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October 2021 by Chelsea Rae Whitaker
Katie is not only so knowledgeable as a hair stylist but is a true artist as well. I absolutely love the way my hair turned out and look forward to going back again. I could not recommend her enough!
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June 2021 by Khena K.
Just when you think you've heard it all, this comes along. They obviously have zero interest in acquiring new customers. I called mid morning on a weekday (so not during busy hours) and got an answering machine that basically stated you should call your stylist directly. That's great if you've been there before, but not if you haven't. So I sat through this long message where they listed all of their stylists names and phone numbers and finally left a message to get called back. Never got a call. I went to their website and it says to contact stylist directly as their time is spent with clients and not answering the phone. (See photo I uploaded).. SERIOUSLY? That's part of customer service!!!! Hire someone to answer your phones!!! Not brain surgery here. Spending time with customers on the phone is also important. So I called a couple of stylist who, imagine that, did not answer either and never got a call back. To add insult to injury, their site also shows that each day they are open, it's by appointment only, but then below that it says walk-ins welcomed. Well, which is it? So even if I had been there before, it's impossible to get in touch with anyone to make any appointment. I can't imagine if someone got some type of procedure that went wrong or had issues and they couldn't get any answer, that would be very bad. Yeah, no thanks.
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February 2021 by Barbara P.
My husband and I just got the best haircuts we have ever had! Karie is very talented and a wonderful person and we felt so comfortable meeting her for the first time. She listened and gave us exactly what we wanted.
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December 2020 by Jenny Paquet
Tami did and amazing facial on me this morning. She made me feel relaxed and safe due to extra precautions, due to pandemic. I can't wait to come back to see Tami!
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November 2020 by Bonnie Morris
Katie does a great job.
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November 2020 by Lori Nienhuis
Song Sampson has been my colorist & stylist for over 15 years. She owned her own salon for the majority of the time I've been going to her. She sold her business to cut down her hours & works here now. I am always MORE than satisfied with my hair & when I'm not sure what I want to do with my hair, she always does! I HIGHLY recommend her AND the salon!! Always made to feel right at home at Urban Bella!
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August 2020 by Angie B.
I have been going to Katie at Her Salon for years now. My hair has been taking on the stress of this year. Katie surprised me with this idea to add extentensions. The extensions are called Alinea And are 100% human hair :-) considered to be luxurious line. She matched the exact highlighted colors. I had no idea how much fun it would be to have many more style options for the day:). This will also help me to baby my own hair and get it back to healthy. Such a nice surprize!! Thank u Girl
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August 2020 by Martha Broderick
Staff follows all Covid19 safety rules and make you feel safe. Love my new haircut.
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February 2020 by Lauren Bloom
I have been going to Urban Bella for years. Katie is not only super friendly to everyone who walks in the door but she always does AMAZING work on my hair. She is also great with kids. My son gets very nervous when it comes to hair cuts but Katie makes him feel comfortable. Another plus about Urban Bella is that you can get a facial while you wait :) Tami is great with different skin care needs and makes you feel very relaxed. I would highly recommend.
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February 2020 by Laura M.
I love coming to this salon. I'm kind of an adventurer when it comes to my hair, but I'm also very picky about who I let work with it. Allie has seen me through several pretty significant style and color changes and has knocked it out of the park every single time. No matter what she does to it, I get compliments on my hair from the moment I walk out the salon door to the moment I walk back in for my next appointment. Allie is officially my hair ride or die, and I can't imagine going to anyone else. Everyone else that works there is super sweet and fun to chat with, too, and they're all very good at what they do. The salon has a cozy, calming environment, and parking is never an issue (which, after living in Orlando this long, I can confidently say is a miracle). I always leave happy, and I think just about anyone else would, too. I highly recommend Urban Bella :)
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February 2020 by April R.
With a head of hair like mine (curly, sometimes coarse, sensitive to color and hard to manage) I have to go to a salon and hairdresser that I trust. The patience and dedication that I get from Allie is so appreciated! There is such a friendly and pleasant vibe every time I'm there, whether it be the owner (Katie) or any of the girls working. The salon is always incorporating new products, decor, or little touches for the clientele. I'm super grateful to have this gem in the Conway area :)
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February 2020 by Rachel M.
I've been going to Urban Bella for years and I recommend this salon to everyone. The space is clean and modern, I'm in and out in a timely fashion, and, most importantly, my hair looks like a million bucks. If you're a blonde or have the desire to lighten your hair, make sure to book an appointment with Allie and let her work her magic. She does a phenomenal job of listening to your ideas and making recommendations. I'm always so impressed by the end result and I won't let anyone else touch my hair! Plus, the company is always good and you can't beat that. There's nothing worse than sitting in a salon chair for a couple of hours only to be bored by the conversation. Urban Bella Salon provides a friendly and professional environment for all of its clients. You won't be disappointed by this place!
