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March 2024 by M
This is hands down the worst and most incompetently run post office I’ve had the misfortune of having to deal with. They’ve lost packages and do not deliver mail with regular frequency.Because it’s a government service there is unfortunately not much that can be done — I would suggest avoiding having your mail sent here at all costs; have your mail sent to a friend or family member.
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February 2024 by Robert LaComb
Understaffed and dropboxes locked up well before closing time. Self serve kiosk not working either.
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January 2024 by Daisy
If I could give it zero stars I would. The brunette who helped me was very rude. The box that I bought to send my package already had tape included but it is always good to put more to make sure. And she was very rude, she treated me with bad attitudes and she only put tape on the top and didn't want to put it on the bottom, as if the package couldn't be opened from the bottom or as if she They were going to charge him the amount of his salary. Very rude and poorly educated, they don't know how to deal with people, they think they deal with cows.
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December 2023 by Mollie White
Service is so slow. I have been here 30 minutes and haven't moved in line
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December 2023 by Meow- Boy
Not my favorite place. Postmaster was inefficient and impolite.
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October 2023 by Trish B
The postmaster on duty was very friendly and helpful. She helped me narrow down the best options for sending my piece of mail.
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September 2023 by Thomas Sophusson
Great grew of people up front.
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June 2023 by Scotty Efird
Staff has always been very friendly with me and it was easy to get a PO Box
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May 2023 by Billy Clifford
This place has the best counter lady her named Henrietta she is awesome! Always puts a smile on my face!
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December 2022 by Chase Conley
The manager Georgina was very uninterested and was not empathetic to my concern. I’m very disappointed in her lack of action to assist and am filing a formal grievance against her.
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October 2022 by Justin Paul
Don’t expect there to ever be open space in the dropboxes. Not sure what we’re paying almost twice as much for shipping as we were 3 years ago.
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September 2022 by Allison Shenson
This is the first time I’ve ever written a Google review. This post office deserves it! They are SO NICE! You can tell the employees care about you and they seem like a family there. Our mail wasn’t getting delivered since we just moved and the previous tenant had “all mail forwarded”. All it took was visiting this office in-person for less than 5 minutes and the wonderful ladies at the front took care of us and even called our postman to go back to our house and deliver a package that had been forwarded. Thank you, staff at College Park USPS!
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August 2022 by Robyn Roosevelt
I just moved to the area 6 months ago. The mail truck never comes to my house on the weekends. Anything that's supposed to come to my house on the weekend that's a package or mail gets delivered Somewhere else that isn't my house. I've emailed, I've called, I've complained and there's never been any resolution. Thier excuse is always your regular mail person is on vacation. So apparently hes been on vacation for 6 months then. I am not even able to send out mail on a Friday or Saturday because no mail truck ever comes to my house so it can't Even be picked up. I've had at least 6 packages go missing so far since I've lived here that were supposed to arrive over a weekend and never came. I have cameras outside of my home so I'm very aware that it is not thieves that are the issue. It is 100% at fault of the mail service not making any stops at my home in the weekends.
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August 2022 by Heartless Artemis
Love this office! Best in the area. Always friendly even when things get busy. Keep working hard!
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April 2022 by Jennifer Carter
Had an appointment at this location for passports. Bill was a wonderful help. Super fast and friendly.