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March 2024 by A. Nonamoose
If you're reading this please don't just complain here, file a complaint on the actual post office website too. Choose "carrier" as what you're complaining about. They are the ones committing felonies. Their supervisors might be complicit but let USPS figure that out. There are carriers here marking all their packages as undeliverable at the start of their shift so they only have to deliver mail. If they don't deliver Amazon packages they are violating their contract and you need to notify Amazon too. **update they are continuing to falsify government documents and their own customer service reps can't make them deliver packages.
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March 2024 by Skyler Lafrance
First off if a package needs someone to pick it up at the door you need to inform the person if it will be there sooner so they can plan to be there that’s the first issue the biggest problem of all this is your “supervisor” Venus she will not give you a straight answer and her tone is sooo RUDE! and the way she presents her self is ridculous she will go back and fourth with you about your issue instead of trying to make a resolution. I explained I am going out of town and not aware when I will be back and won’t be back by the date they will send back to sender and told her I can go to any location today to pick up my package then she tells me he can redeliever it and then tells me that can’t happen. She really needs to re trained I was supposed to get a call back from them today at 2pm and did not receive any call and was supposed to speak to her manager as apparently she’s a supervisor which needs to be looked into. Her name is Venis and I will be going to corporate about this interaction with her as well as this policy as she refused in the moment for me to speak to her manager.
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March 2024 by Matheus Vaz Gomes
Shout out to Sahid. I went there and he was very patient and helpful, explained me everything and helped me to package my item giving me a box and showing how to do it.
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March 2024 by Jacquelyn little
I cannot get in contact with no one at all I'm trying to search for my package now I see why this has a low rating
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February 2024 by Rick Colon
Rude, obnoxious, unfriendly and overbearing. Just want my mail dude!
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February 2024 by LoRhonda Booth
This is my third time at this location for missing packages. Always want you to file a claim like nothing is ever done to the mail carrier. You just can not be loosing and misplacing these packages this much. I strongly believe my packages are being stolen by the usps driver. Beware. Retrain your mail carriers, pay attention, stay off the phones. Also they are very rude and unprofessional. Needs to be closed down asap!
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January 2024 by Arlin Reigada
Good morning, please call a week ago to file a complaint about a package of medication with confirmation number 92748901674834377641778002758777. The person who assisted me, very attentive, explained to me what had happened since I had not filled out the document.What the postman puts in the box, we already filled it out but we received the medication package in January. Please, I call and ask to be contacted by someone in Spanish and I need nothing to receive the December medication package. I already put the confirmation number above.I need an answer thanks
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December 2023 by Janice Tejada
I have called this post office multiple times since my daughter has moved from her apartment in September. We have had the mail forwarded since September and still the mail carrier continues to deliver the mail to the address instead of forwarding the mail to the new address. We have had loss of packages and they said it would be corrected and still not receiving anything . I am very disappointed with the postal service and now I will have to go in person to have this corrected once again. 3 months have passed and still nothing solved
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December 2023 by Lily
should i even detail MY experience, this location has so many bad reviews. USPS never delivers my packages correctly i ALWAYS have an issue, this time they didn't even deliver my package, they claimed it was, they left it in the parcel locker, i had the key and boom no package. i contact them and they say they dont have it, along with saying maybe someone stole it. BUT HOW? its a locked locker only i had the key to as well as the delivery person. I WISH there was a way to blacklist USPS from me, but sadly companies use them.
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December 2023 by R.F.
since oct.23 i have not received any packages all of them they keep returning them. location needs to be closed they are useless .
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November 2023 by Ramona Rodriguez
Worse service iam waiting for my keys for a mail box call a few times but not one answered the phone
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August 2023 by Monica George
I received a text message from USPS that a very important package would be delivered by 5 p.m. today, based on that info I scheduled a business dinner. At 4:30 I rcvd. another text that my package was “undeliverable” & they would try again tomorrow. I rcvd. a delivery from FEDEX this afternoon without issue. The postal driver was too lazy to get out of his truck to walk the package to my doorstep. I left a message for my client that I needed to reschedule but have not heard back so this has cost me a client. VERY UNPROFESSIONAL!!!!
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July 2023 by STEVEN SMITH
Customer service at this location is terrible. Spoke to 2 separate employees at this location in reference to a missing package. They told me they would contact the carrier and call me back. I am still waiting for the return call! A complete embarrassment!!!! This site requires a star to post the survey.
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July 2023 by Eric Schu
The Hispanic lady with the paper clip-esque earrings should be fired for just blatantly ignoring me and walking away. Continued to ring the bell for service and nobody in the back seems to care. You lost my mail. Fix it!
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April 2023 by Marjorie Bacalao
Second time I tried to return a package here and nobody works there! 9:18am and nobody opens the door
