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August 2025 by Jon Aldana
Customer service has always been great for me never a bad experience. How ever as an apple authorized dealer they need to do better. UCF store has sale prices and the newest Mac books here they are trying to sell an M2 MacBook for 2300 that now same specs newer m4 is $1500 keep good inventory and sales and they wouldn’t sit there
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July 2025 by Tia T
Campus Store closes at 4
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September 2024 by Julia Greene
SERVICE IS HORRIBLE. They take forever to answer and forever to call back. They told me that my books were being shipped but they had actually been delivered and had EXPIRED. They will lie to you and are unreliable. Just go in person
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May 2024 by GLACIESFIRE
Not a very good experience in all 4 terms I did at Valencia, the school is awesome, but the bookstore can definitely be improved.
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May 2024 by belen guerrero
The service is horrible, I have gotten tired of calling Textbook and sending a message and no one resolves. I am studying without books, even paying for it with my money, there is no answer. There is no one to demand from, they make fun of the customers. It's been almost a month since the order and every time I write to them they say that they are solving the problem. The last time I called they told me that they were going to send me an email explaining the situation of why they have not arrived at my house, but this is the time and they never sent me the email, this is the date and I don't know where my books are , there is no responsible manager to explain to me what happened. I lost my books, my money and I am frustrated, humiliated, because I feel like they made fun of me. I asked them if they don't send it to please tell me the address to pick it up and they told me no, they don't have an address to pick it up. This is a disaster.
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January 2024 by Jenny Rivera-Millan
Shipping is always a problem, went in person and they were not proactive in giving me answers. Did not help, Osceola Campus helped me in the end.
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December 2023 by Christie
I have been using the bookstore since 2018. Everytime I placed an order I don’t have issues. I would recommend for you to order your book at least once you register due to books being sold out. Or look on Amazon to see if they have better deals. They do have a bad connection at times. Financial aid covers it at the book store and you do have a chance to ask for a refund only if you ask during the periods of time before it gets shipped to you.
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October 2023 by Sam Gar
I had to dropped a course because I was not going to get my lab manual in time. Sure I could have ordered it a month prior, but usually everything ships within a week
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September 2023 by Gabriella De Jesus
If you're reading this review, I strongly advise considering the 1-star rating before proceeding. My recent experience with this bookstore has been far from smooth. I attempted to order an iPad using my financial aid, but even after 8 business days, the order hadn't budged. When I reached out about it, my email got forwarded to the "order fulfillment team." Unfortunately, after waiting for 4 more days, no one bothered to respond, forcing me to take the disappointing step of canceling my order.
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June 2023 by Steven
Good luck!
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June 2023 by Jô Josanne Alencar
Perfect !
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June 2023 by Sandy Billingsley
You can never get Thru to a person! And they won’t call you back
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June 2023 by a
Every time I order from here it’s a headache. No one answers the phone or email. Don’t order from here!
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June 2023 by B G
Horrendous, I have to hunt for my book orders every single time a new semester starts
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February 2023 by Andres S.
I will never order from this bookstore again. They have a policy where they take your books out the VC vault after THREE days (not mentioned before you order the books to the campus) and if you don’t pick them up, they supposedly return them. It’s been over a month and no one knows where my books are, not even the school. Textbookx can’t issue me a refund until they receive the books back. The customer service is terrible btw. They don’t answer any emails or calls. Who do I have to talk to???
