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March 2023 by Stephanie T.
I purchased a smok Novo 2 on 3/13/23 at this location. Keep in mind I have trusted this store for a long time , I moved to Orlando 2 years ago and since then weekly they have gotten all of my sales, I have purchased from them faithfully. However upon switching to a different vape product , I took my time spoke with the sales rep , he instructed me to purchase the smok novo 2 , I purchase that along with incense and juice for my new vape. I was so unpleased with the product, the pull was horrible , the flavor was horrible. I called the store that I trusted to make this purchase and asked them if they would exchange it for me since I just bought it yesterday. (Has not even been a full 24 hours) The man over the phone said no , no refunds or exchanges. I've spent hundred of dollars here weekly and I don't throw my money away, apparently they don't value their customers because this is just completely disappointing. I will not shop here again and any one who asks me I will not direct them to ship here as well. They have lost my trust and I don't recommend you invest in any expensive items as they will not look out for their customers. Very sad to experience this from climax Vape shop !!!
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November 2022 by Marisa Freiberger
This has been, and probably always will be, my favorite VAPE store ever. That being said, they are not a "SMOKE" shop...meaning they do not carry pipes, glass, scales, torches, ect. Their inventory consists of vape kits, tanks, mods, coils, vape juice, replacement glass, disposable vapes, ect. They have AWESOME prices and usually have great sales. Their vape juice selection has slowly dwindled...but usually, they have a section that allows you to buy one, get one half off, or something similar. Unless you're buying online for your vape needs, I would recommend Vapor Krew on International Drive (on the corner of Sandlake Rd., across the street from Walgreens, and the Big McDonalds on the other side, right off the I-4 freeway,) if you want great prices and selection for vape kits and tanks.
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October 2022 by David L.
My wife and I are huge supporters of the Magical and Fantastic plant known as cannabis. My wife has her medical card and ever since its become legal for medical use she has been so much better feeling amazing. One of the main things I love about going into a smoke shop is seeing all the different kinds of pipes and bongs you can buy. Climax on East Colonial in Orlando has a huge selection of custom pipes, bongs, grinders, and pretty much everything else under the sun that you need for your smoking needs. If you are a huge Rick and Morty fan which I am they have a whole entire section dedicated to your favorite duo which consists of pipes, bongs, rolling papers, tobacco trays, and grinders. Plus when you buy one of the Rick and Morty pipes or bongs they are buy one get one free. If you are looking a plethora of great smelling incense Climax has many different ones to choose from when we were in there my wife bought several different types that smelled Magical and fantastic. The guy who worked at this particular Climax was very informative about all the different products that they sold @ Climax and he had exceptional customer service his name was Eric. Just because of Eric my wife and I are definitely going back to this Climax and we are definitely going to visit one of the many other location that are located in the Central Florida area, So in closing if you are looking for a great smoke shop I would recommend Climax for there great customer service and for the many different products that they provide you. Hope you find my review fun and that it provides you with all the information you need about Climax Smoke Shop.
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September 2022 by locAL rootz
Very helpful! The staff is super friendly, very informative and trustworthy. ??
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August 2022 by alex nieves
The greatest customer service experience EVER and that's saying alot for me. Went in looking for the The Caliburn A2 Pod System witch they had in stock, plus they had the coils and refillable pods for my NfixPro in stock. They literally have everything you need in stock from pods, CBD, everything for your Hookah, pre roll CBD cigarettes, All types of disposable vapes every flavor on the rainbow. Thank you so much. You just made a customer for life.
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April 2022 by Jon Jon M.
Woke up to a dead nicotine device, walked in at 10:02 and Eric was a great help! Great attitude and understood his products, helped me get a better device and saved money compared to what I used to buy! Highly recommend this smoke shop for all your needs!
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September 2021 by Derrick Garrett
Regular with these shops, but not this location. The price hike at this location is absolutely ridiculous. Something that normally would’ve been $80 came up to $130, which led to me walking out and having to waste an additional half hour to go to the other shop. Associate was friendly, but as a customer I should never even notice such a dramatic shift in price. Not wasting my time here again, sorry.
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August 2021 by Michael Quaider
A wonderful shop with all your essential smoking accessory needs, Amir was so wonderful and helpful. It's not the biggest shop but they have the variety and if you think it's essential, they got it. So what are you waiting for? Come on down!
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June 2021 by Richard Beattie
Really Really good services Phillipe helped me out very much Really good customer service
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May 2021 by Alana Boxie
Went to two different locations. The first at 8:30pm, the second, around 8:37pm. Both places were closed, gate locked and everything. Yet the lights and open signs were still on.
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May 2021 by Dylan Black
Just wanted to share how they treat their customers when bringing up a defective product for the 2nd time. I was told they would deal with it the next day, waited 2 days and heard nothing. Decided to submit a credit card dispute, and told them as a courtesy.
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March 2021 by Smh
Would be shocked if the guys behind the counter have any stake in this business. I e-mailed with no response. Made it over the next day and they locked up early just standing their looking at me. Like I get it if ur a restaurant but I had outlined the multiple products I planned to purchase. 5 minutes and $60-$120 merch sold and it was embarrassing as the whole strip was open with music on the streets and I'm trying to oprn a locked door at 11:30 on a Friday.
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January 2021 by ravin mohabir
Sell trash that don't work
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October 2020 by Rafael EYES-WIDE OPEN 2
DO NOT GO HERE FOR JUUL PODS! Bought a pack of pods here got home and opened them and the entire pack was defective. Every one of them had leaked into the pack and what was left in each pod was not able to be vaped due to them being defective. What is even worse is after trying the first 3 pods the 4th one was so old that mold was growing in the package. I was mortified that a store would hold onto a product so long that it would mold and not be thrown out or replaced with something fresh. Stay away from this place or they will rip you off like i was.
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February 2020 by Rob Brennan
Thanks for taking care of me on my trip to Orlando! Fire CBD and an awesome conversation!
