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February 2025 by Lauri K
Very professional, teamwork Emills, Alex the manager and Jessy, love their kindness, professionalism, and knowledge best location for Verizon by Millenia Mall!!
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January 2025 by Vivian Zago Ferreira Andreozi Muniz
They promised a monthly amount on my account and never delivered! Every month I have to go in person to resolve the amounts charged incorrectly. What a hassle!
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January 2025 by Iris Gosserand
Angel is my ANGEL! He saved my biggest headache with the worst experience I ever had with a wireless company. Angel is the MOST kind and big hearted person I've ever met! Please give him a raise and shower him with love that he deeply deserves!
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November 2024 by Jay Rodrigo
The Millenia store offers a wonderful experience with a friendly and helpful staff. Alex, the manager, was especially kind and knowledgeable, quickly resolving my issue. Be sure to ask for him when you visit!
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November 2024 by Dairent Beavers Jr
Worst experience ever. No help whatsoever. I went there on two occasion and both times they were no help. I had a supervisor from Verizon on the line and she said I can upgrade my iPhone to a Samsung they said I could not. I asked the manger Alex so are calling the other supervisor a liar then and he said I’m not. Then how is your 611 says on thing and your brick and mortar says another. This is by far the single worst experience I ever had with a carrier!!!! They offer no assistances, no solution and no empathy. Will never return here again.
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November 2024 by Anesha Julien
Great service on every visit.
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October 2024 by Mason E
We had an awful experience at this store and will likely be switching from Verizon completely due to an experience with Alex. Alex lied about a new plan and added lines to our account, including phones we did not need. Even after specially being asked questions around the transition, Alex misinformed us and increased our bill by $200. Stay far away.
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October 2024 by jose inoa
This. Is not worth. The money. They charge. Service is horrible. Bad customer. Service.
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October 2024 by Jessica Hardin
Great experience! Had a really unfortunate event to where there wasn’t much Verizon could do and majority of my question would be directed to Apple but Alex went above and beyond to help to the best of his ability and he surpassed my expectations!! Throughout my time in Verizon he made sure to greet and help others as soon as they walked in! Talk about wide open welcome ! Alex is amazing and well deserving of recognition!!!
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September 2024 by Michael Daab
We had a situation that we were not able to clear up over the phone with Verizon We went this morning and were met by Angel the manager. He was amazing. He was knowledgeable and friendly. We were in and out in 10 minutes vs being on the phone last week for two hours. Thank you Angel
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August 2024 by Lori Gruskin
Jessy the manager was super nice and helpful. Best Verizon store experience
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August 2024 by Kevin Gorman
Very nice staff, we had to replace a phone that locked up. Everyone was so nice and helpful.
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August 2024 by Robert Jones
Great Experience. Came in looking to upgrade my phone. Alex the Manager went above and beyond from my phone, to my plan and additional features for my plan. Amazing customer service. When you visit this store, ask for him.
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August 2024 by A P
Emils and the manager were both very helpful, professional, and honest
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August 2024 by Pam Hasher
After a nightmare at the Clermont Store on 27, I had to find a corporate store to fix what David had done! ANGEL the store manger at this corporate location went over and above to correct the problems we occurred. Friendly, knowledgeable, and patient. I would like to thank him again for all of his help. He was the only reason I did not walk away from Verizon after 23 years. Never deal with a franchise, always go to corporate, lesson learned! Great job Angel!
