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January 2024 by Rhonda Watson
This location acknowledged me as soon as I walked in and asked what I needed and within minutes took care of the issue! Jeffery was polite and told me about the current offers on my account without being pushy! Would highly recommend Jeffery and this location!
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January 2024 by Barb Lee
Steve was very helpful with my tech support questions! I really appreciate him taking the take to help me.
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January 2024 by Robin Medellin
Very helpful! Jeffery is informative & quick
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December 2023 by Steve Fagan
Lost my phone while out of town. Went to see Jeffery at Verizon. He handled everything that I needed with courtesy and efficiency....
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November 2023 by April Wynn
I went in the store just to inquire about their service, and how much they would give me for an old iPhone. Jeffrey was so knowledgeable about the products the service the phones. How to switch over from another carrier to Verizon he made the process so effortlessly. He not only changed over all of my stuff to Verizon. He got me a new phone a new watch, and Explain the storage on my phone, which one would be better for me so I had options to choose and he was not pushy at all. He just gave me my choices and told me the pros and cons of each one and let me pick what I thought was gonna be best for myself. I really hate doing adult things, and Jeffrey made it so easy for me to make decisions on a phone service . To me that was exceptional customer service. So if you’re in need of new cell phone service, go see Jeffrey at Sandlake Road.
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October 2023 by Bella Adelaide
Jeffrey was very helpful in helping us get into our account and upgrade to a new phone. He was able to transfer data from a completely broken phone! Very quick and easy process.
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September 2023 by Hailey Duron
Fred and Andre w where is dynamic duo that complements the I couldn’t ask for better service from both of them. They’re both very nice very well spoken and got my problem completed very quickly. I recommend anyone come to the store that’s close to the area.
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September 2023 by Guilherme Sousa
Jeffrey was amazing helping my family and I setup our new plan. We felt very welcome and everything went great. Thanks, Jeffrey!
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September 2023 by santha ayer
Frederick just never stops being helpful. Tech support and sales, he’s the man for the job. Make this guy the manager!!!
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July 2023 by Liz Gmazel
I don't buy phones or ask technical questions from anyone else. I've never felt pressured and just a new Google Pixel from Frederick. Fred, I love my new phone!
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July 2023 by Elizabeth Gmazel
I've been coming here for years and they've always taken very good care of me. I wouldn't go anywhere else. Frederick is great.
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July 2023 by Roger Busch
Had the absolute worse experience here, they lied about being a corporate store on the phone, they lied repeatedly to us about details we were given from a real Verizon store. They charge $60 additional just to walk in the door if you do any services there. Do not go, go to a corporate store, these people are liars and cheats
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July 2023 by Gage Copelin
Andrew was incredible! Help us every step of getting new phones. Helped us get a lower cost on our plan and made it super easy and simple. This will be my new main store for handling Verizon.
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July 2023 by Lauren Copelin
Andrew was absolutely fantastic and helped us with every step in changing our plans and setting up our new phones. He answered every question we had.
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June 2023 by Sandra Bartholomew
Sometimes our phone bills are hard to understand and occasionally the company makes an error.. I am glad to say that during one of these experiences Frederick was extremely helpful, speaking to Verizon directly and solving my problem and getting the correct reimbursement! If I had my own business I would hire him… he is excellent so I recommend this store and Verizon because they made an excellent hiring decision by bring him on! Thank you
