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September 2023 by XIMENA Gelves
I sent my box, they said that customs detained it, they charged me an additional 66 dollars which I sent and then they never sent me a receipt for the payment. The box took 15 days from Orlando to Bucaramanga
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September 2023 by julian jimenez giraldo
everything excellent starting with Mr VALENTINO
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May 2023 by Martha Q.Herrera
(Translated by Google) I also had a bad experience with my shipment to Colombia in December 2022…I sent a large box with many packed Christmas gifts and everything, including toys and clothes and literally half a box was stolen…and as always the claim was made and no one responds! Only 10 thousand excuses appear but no one answers…. This is the list of everything that was stolen: 1 large babyliss titanium iron1 Gucci Ladies Strap1 champion men's overalls1 blue skirt for girl1 purple buso for girl1 android table 64 Gb3 victoria secret spray2 victoria secret creams1 jar of Parmesan cheese1 jar of kranch sauce2 large packets of M&Ms2 large packages of Hershey's bars1 black dress for lady2 packs of small coat hooks2 women's black buses Nike1 lady's gray sports blouse1 protective glass and case for tablet1 black sports top (two pieces) and 6 small towels(Original)También tuve mala experiencia con mi envío para colombia en diciembre del 2022 …envíe una caja grande con muchos regalos de navidad empacados y todo, entre ellos juguetes y ropa y se robaron media caja literal …y como siempre se hizo la reclamación y nadie responde! Solo aparecen 10 mil excusas pero nadie responde…. Esta es la lista de todo lo q se robaron : 1 plancha grande babyliss titanium1 Correa para dama Gucci1 buso para hombre champion1 falda azul para niña1 buso para niña morado1 table android 64 Gb3 spray Victoria secret2 cremas victoria secret1 tarro de queso parmesano1 tarro de salsa kranch2 paquetes grandes de M&M2 paquetes grandes de chocolatinas Hershey1 vestido negro para dama2 paquetes de ganchos pequeños para ropa2 busos negros dama Nike1 blusa deportiva gris dama1 vidrio protector y case para tablet1 blusa deportiva negra (dos piezas )y 6 toallas pequeñas
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August 2021 by stefanny galvis perez
(Translated by Google) Please do not ship to this location. On July 26, I went to this place to put a box in Colombia that contained a computer and a quantum analyzer, 8 days passed and my box did not arrive, I called to ask what had happened and they told me that Dian had withheld my merchandise. I understood why this had happened. It turns out that it happened because of this company that at the time of taking the indications from my box they did not declare the quantum analyzer and only declared the computer to what for obvious reasons when you did not declare something that goes in the box, Dian is going to to hold back. They sent me an email verifying that it was because of them not to declare what my box contained because I very clearly told the lady in charge what I was going to pack in the box since you can see on the cameras that I pack things right there in the place. More than 8 days have passed for the supposed documents that Dian requests for my box and it is still the day that I have not received any answers, nobody answers my box and all because of that lady who did not do her job well. I would like that as a company it would be that they should answer me for the items in my box since you are responsible for not declaring the things that one is going to send. I was waiting all this time for an answer but in view of the fact that they do not answer me for my box, I go here so that it does not happen to another person.(Original)No hagan envíos en este lugar por favor. El día 26 de julio me dirigí a este lugar a poner una cajita a colombia que contenían un computador y un analizador cuántico pasaron 8 días y mi caja no llegaba, llame a preguntar qué había sucedido y me dijeron que la Dian había retenido mi mercancía no entendía porque había sucedido esto. Resulta que sucedió por culpa de esta empresa que al momento de tomar las indicaciones de mi caja no declararon el analizador cuántico y solo declararon el computador a lo que por obvias razones al tú no declarar alguna cosa que vaya en la caja la Dian la va a retener. Me enviaron un correo comprobando efectivamente que fue por ellos no declarar lo que contenía mi caja porque yo muy claramente le dije a la señorita encargada lo que iba a empacar en la caja ya que se puede ver en las cámaras que yo empaque las cosas ahí mismo en el lugar. Han pasado más de 8 días para los supuestos documentos que pide la Dian para mi caja y aún es el día que no he recibido respuestas, nadie me responde mi caja y todo por culpa de esa señora que no hizo bien su trabajo. Quisiera que como empresa sería que deberían ser me respondieran por los artículos de mi caja ya que los responsables son ustedes por no declarar las cosas que uno va a enviar. Estuve esperando todo este tiempo una respuesta pero en vista de que no me responden por mi caja me dirijo por aquí para que no le suceda a otra persona.
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August 2021 by Stefany Galvis Perez
No hagan envíos en este lugar por favor. El día 26 de julio me dirigí a este lugar a poner una cajita a colombia que contenían un computador y un analizador cuántico pasaron 8 días y mi caja no llegaba, llame a preguntar qué había sucedido y me dijeron que la Dian había retenido mi mercancía no entendía porque había sucedido esto. Resulta que sucedió por culpa de esta empresa que al momento de tomar las indicaciones de mi caja no declararon el analizador cuántico y solo decla
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June 2021 by Marcela Castro
Pague 100 dólares aquí y cuando la mercancía llego a Colombia me dicen que llame a un señor al que tengo que consignarle a su cuenta 63 dólares más por una caja que para iniciar no es tan grande. Tengan cuidado chicos no envíen por aquí pésimo servicio…
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December 2020 by Fani Mendoza
excelente atención y envio seguro!
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July 2020 by Patricia P
Dice en la puerta que cierran a las 7pm los viernes. Pero en realidad cierran mucho más temprano. Yo llegue a las 6:15pm y estaban ya cerrados. Ya me perdieron como cliente. No cumplen con lo prometido!
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July 2020 by Yhuliany Diaz
(Translated by Google) Excellent service, economic and punctual delivery.(Original)Excelente servicio,económico y entrega puntual.
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March 2020 by marlyn jaramillo
(Translated by Google) We sent a 55-inch TV with them and it arrived in excellent condition, we generally try to put it in another box apart from the one that already comes with the TV, they also explained to us about our responsibility in case the TV breaks.
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January 2020 by Beatriz Cardenas
(Translated by Google) On this site The service is Excellent ... Luz Adriana, Nelly and John make a great team ... My best service experience and. Warmth in this place !!! Recommended ??? !!!!
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December 2019 by Charlie Donato
(Translated by Google) This is how the television arrived in Medellín. Here first, they told me that they were not responsible if it broke down on the way and that I accepted by signing a document that frees them from that responsibility. But they told me it had never happened to them. Another, they told me that electronic devices did not open them. They clearly opened it as you can see in the photo where the box with adhesive tape is seen. Then finally this ruined the Christmas gift of my children and I have no way to fix it or right to claim it .. I mean it has not been a merry Christmas for my children. I called the company and nothing to do. The only thing I received was a "I'm sorry. Very much" Be very careful with this company and don't get carried away by "It never happened to us" If there were fewer stars I gave them less. They are not trustworthy. And look with the sarcasm that the owner answers the review. God wants your children to always have a merry Christmas.
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July 2019 by Marcela Silva
(Translated by Google) I am very grateful to them they are very responsible excellent my sister sends me from orlando Here in Venezuela I congratulate them continue so god bless them
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May 2019 by rodrigo roa
(Translated by Google) Thank you very much for responding, I think the culprit was the person who treated me, it was with a very bad attitude, a lady with a round face who practically did not want to attend.
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May 2019 by Dulce A Suárez Correia
muy serios y responsables.
