Visionworks is a well-known optical retailer with over 700 locations across 40 states and Washington, D.C. It offers a wide selection of glasses and contact lenses for men, women, and children, including designer and exclusive brands like Ray-Ban, as well as prescription sunglasses. The business is committed to providing a good customer experience, with friendly staff and a focus on high-quality products and value. Customers appreciate the helpful and professional staff, especially the eye doctors who offer eye exams for both adults and children. Many reviews mention that staff members are friendly, attentive, and willing to explain the process clearly. However, some customers have experienced issues, such as a missing lens during pickup, though management has been responsive and resolved the problem. Crowded weekends can lead to longer wait times, and some find the prices a bit expensive, especially if insurance does not cover everything. Overall, Visionworks is recognized for its wide selection, good customer service, and convenient insurance options, making it a popular choice for eye care and eyewear needs.
Fashion square location Staff was knowledgeable and professional. Hardly no wait time at all, checked in and immediately was called. Great bogo deals depending on your insurance.
February 2026
I will never go anywhere else. From doc to the sales team/tech, everyone is professional funny and awesome.
February 2026
Friendly and helpful!… just need a sun shade on the window. Using a box to block the sunlight. lol.
