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January 2024 by Julie Marie
Amazing customer service! Saved the day for us! Our bolts for our oil pan cover popped off and we weren’t able to drive without it hitting, they took the remaining bolts off so we were able to enjoy the rest of our day at the parks and make it home!! Forever greatful! 10/10 recommend
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January 2024 by Kaitlyn Steiner
Colby was super helpful when we stopped by 10 minutes to closing when our low tire pressure light came on. We have been annual passholders for almost 10 year and have never needed the car care center but would not hesitate to go back when needed. Colby provided prompt service and even helped out the person behind us even though it was past closing time.
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January 2024 by Chad Levin
Had an exceptional experience with Colby at the Disney World Car Care Center. I had a rental car with a nail in the tire, and Colby promptly offered assistance. He personally inspected the tire, added extra air, and reassured me, making my drive back to the airport much more comfortable. Colby's outstanding service and willingness to help left a lasting positive impression. His honesty was truly commendable—he not only addressed the tire issue efficiently but also advised me against purchasing a new tire for a car that wasn't mine. His integrity and helpful insights further enhanced the overall positive experience. Grateful for Colby's excellent service! Highly recommended!
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January 2024 by Matt Johnson
We are on vacation at Disney and got a screw in our truck tire that we had to fix because we had a ten hour drive ahead of us to get home and didn't want to get stranded on the side of the road.Colby (assistant store manager) and Chris (the technician that repaired the tire) were incredible to deal with. He got my truck in quick despite being extremely busy and dealing with many other customers, and got me back on the road extremely fast.While I hope to never have to get a car repaired on vacation, if I do I'll definitely come back here. Thanks guys!
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January 2024 by Jennifer Thomas
The Walt Disney World Car Care Center was amazing! Colby was top notch in his services. On the way to the resort my air dam under the front hood of my car started to drag while driving. I contacted the car care center and they told me to bring it by and they would look at it. Within 5 mins my air dam was removed and I was driving without any issues. Their Services truly helped save a vacation and I did not need to look elsewhere.
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January 2024 by Arianna Hannah
My tire was flat when I woke up to leave from Disney and we decided to pull into this place to see if they would help put on a spare. We had two kids in the car and the wait was over two hours but they helped us anyways. They are AMAZING. they squeezed us in and saved our day. Kobe was our service provider and he is the best
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January 2024 by Brandon Wagoner
The week before Christmas and the first day at Disney World, we get a charging system alert. I replaced the battery but it didn’t clear the alert. So, I figured I’d be buying a starter or alternator at the most magical place on earth, right before Christmas. But they ran diagnostics and the alert never came back up. They tested the battery, alternator, starter, the entire charging system - all was fine. Great! But I wondered how much the diagnostics would cost me. Turns out Colby took care of us and I was told no charge would be applied. Merry Christmas, Colby. You certainly blessed our family, and I won’t forget it.
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January 2024 by Kristina
So thankful for this service! Yesterday we were driving into Disney for a field trip and my car started having trouble! Instead of stressing all day at parks, manager Nick gave us a complimentary tow to car care center, and their service department got everything fixed up and finished by time we left the parks! The prices were fantastic, no over charge or upsells, and he even gave me a recommendation to give my mechanic "when you're back home and can handle it" I was able to enjoy the day and everything park had to offer, and drive home safely and in peace!!! Thank you!
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January 2024 by PK24
Long story but we had a pretty significant breakdown on our Rv. The entire wheel came off leaving traffic to navigate around our tire and wheel that was headed right at them! Not good! The Disney Auto Care Center helped us with one aspect of our repair. We were so pleasantly surprised by the kindness, promptness, and quality of service that we received from these guys and gals that it helped ease some of the stress of our very painful travel day! Thanks guys! You were great!
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November 2023 by Steve H
Jean Pierre and Nick Hyzer are TOP NOTCH! We left Magic Kingdom and one of our tire was extremely low we pulled up as the shop was closing and they invited us in no questions asked. I only asked for air but they identified a nail in our rear tires. Plug was placed and we were on our way within 10 minutes! Without their help it would have really put a wrench in our vacation with our rental. Great service! Keep up the good work!
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November 2023 by Melissa Hilliard
Jean Pierre and Nick are TOP NOTCH! We left Magic Kingdom and one of our tires was extremely low we pulled up as the shop was closing and they invited us in no questions asked. Plug was placed and we were on our way within 10 minutes! Great service! Keep up the good work!
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November 2023 by Steph Poulin-Peters
AWESOME service! The store manager, Nick Hyzer, helped us right away and was super friendly. We rode in on the spare of our rental, since the main tire had a flat. Nick took us in right away and fixed the flat tire. We were in and out in under 10 minutes!!Would highly recommend! They provided quick and friendly service, better than our local repair shop!
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November 2023 by Ken Poulin
Nick Hyzer was awesome! He was friendly, approachable and eager to provide a high level of service. His demeanor was much better than my local repair shop at home. Wish his shop was near my home as I would take my vehicle to his shop for sure. I want to thank Nick and the rest of the Team for providing the highest level of service I’ve witnessed in years. Awesome work “Car Care Center” Team!
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November 2023 by Ciara MacNeill
I recently had the pleasure of visiting this car care center, and the experience exceeded my expectations. The customer service was exceptional, the staff was not only friendly but also went above and beyond to ensure my satisfaction. Colby and Kobe demonstrated exceptional responsiveness, knowledge, and efficiency in their roles. What truly impressed me was the productivity of their services. Despite a busy schedule, they managed to return my car to me on the same day. This quick turnaround did not compromise the quality of their work; my vehicle looked and performed as if it had received meticulous attention. One aspect that sets this car care center apart is their transparency and honesty. Unlike some places that often try to upsell unnecessary services, I appreciated that they focused on what my car truly needed. In conclusion, if you're looking for a car care center that combines excellent customer service, timely service, and an honest approach, look no further. I highly recommend this establishment for all your automotive needs
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November 2023 by Sean Hasson
I had a rear tire on my BMW 335i that was worn and losing PSI to the point in which I had to refill air pressure on the tire every other day. I visited the Car Care Center to get the tire patched up. Even though the tire was too old to receive services, Mike and Colby were very welcoming and allowed me drop by to refill air for my tire in order to buy time before installing a new set of tires that I was waiting to receive. I never felt like I was pressured into purchasing anything despite buying new tires from a different shop.
