-
January 2024 by Drew M.
Came in to remove watch links and they were amazing help, highly recommend to anyone!
-
December 2023 by Tanya J.
I have been to waterford Jewelers for 2 separate items now and it has been a great experience for both. I initially took a ring in when one of the small diamonds on the pave setting fell out and they fixed it like nothing had happened and fixed some of the other prongs. We just left there picking up a custom ring and the whole process was made so easy, I had been communicating with Frank and a few others about the settings and stones and it took me some time to make up my mind but they were responsive every step of the way, once I picked everything they had the custom ring done within the week! It was such a great process and everything looks stunning! Definitely recommend them for any of your needs.
-
October 2023 by Sku L.
Nice jeweler, came in to get a knot out of my necklace and the man working got it out in less than 5 minutes.
-
September 2023 by Stephanie W.
Nelly was absolutely fabulous and went out of her way to fix my necklace. It was a birthday present with great sentimental value and I appreciate Nelly's help!
-
August 2023 by Andrew Conforte
Have been going here for a few years now and the staff of something short of excellent. Nelly has helped me multiple times and is very pleasant and always gets the job done. They are very fast, and can fix anything wrong. Would definitely recommend
-
August 2023 by Veronica H.
Amazing customer service!! Came in for a ring cleaning and wedding band with my fiancé and found the perfect match to compliment. We were also able to special order the diamond in my engagement ring. Cleaning was free and super quick turn around for resizing!! Such great service, we also fixed a broken chain for practically nothing
-
August 2023 by Zeb Sauber
They are always helpful and caring. I've taken numerous items in for repair, tie tacks, cuff links, pocket watch chains. And then have been great every time! Not to mention they will never turn their nose up any job no matter how small, like a simple watch battery.
-
August 2023 by Jack Lacaillade
Was very happy with my experience purchasing a new chain from Hadi. Would recommend and definitely will return!
-
July 2023 by Rasheed Sooudi
Cannot say enough great things about Waterford Jewelers! They take great care of each and every one of their clients, my most recent visit brought me in to have a piece repaired and 3 pieces cleaned and they were able to take care of everything very quickly and everything came out fantastic. Be sure to stop in for all of your jewelry needs.
-
July 2023 by Lauren Robinson
Went in to get my daily necklaces cleaned and William was AMAZING! He was so kind and all of the staff were extremely professional and efficient. I will definitely be back!!
-
July 2023 by Jordan Johnston
First time here, went to go get my chain cleaned and they ended up helping me out for free. Great place 10/10 would recommend
-
July 2023 by John B.
Nellie is the best on the phones, she is transparent and she answered all the questions that I asked with no hesitation. Call her then go see here, she is AWESOME!!!!407-207-5042
-
June 2023 by Timothy Brown
Beautiful selection, fair prices, great staff. I've been to many jewelry stores, and Waterfood Jewelers stands out as a truly quality experience. I highly recommend their team and products.
-
May 2023 by Rachel B.
Went in here for a quick repair on a dainty chain after reading some pretty positive reviews. The man who greeted me was slightly aloof, which I just attributed to coming towards the end of the day (~2 hours before closing)He was helpful and offered a quick repair (15-20 minute wait). He did say in a condescending tone, "you know you have to be more careful with this because it's a dainty chain"... the way in which he spoke to me made me feel as if I was a child being chastised for breaking something rather than an adult, paying, customer. He charged me $27.99 to repair my gold chain. Pictures to come, but the workmanship of the repair seems poor (but again I'm no jeweler). Seems like a small piece of gold foil was soldered over the to two broken ends of the chain, rather than repair to the chain itself. Wouldn't recommend coming here for anything besides a small repair or watch battery change, and definitely won't be bringing more sentimental pieces for resizing or maintenance.
-
April 2023 by John M.
I have been going to Waterford Jewelers for years and must say that I have always been impressed by the professionalism, friendliness, and service of this jewelry store.As the name might imply, Waterford Jewelers is located in the Waterford Lakes Town Center. They are a great jewelry store with an amazing staff and a great selection. Frank is extremely knowledgeable and professional and he and his team will assist you in choosing the perfect piece of jewelry for yourself or for a gift.Since it is in Waterford Lakes Town Center, parking is not an issue.I honestly was surprised that I had not reviewed here before. As I said, I have been going here for years and have consistently had a superior experience here. I would definitely recommend a visit to Waterford Jewelers and I give it five stars overall.