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October 2023 by Charlie D
We worked with Adam at Waterline Pools and Spas for our new home pool. He did an incredible job assisting us with every aspect of the project, provided great advice and was responsive whenever we needed assistance. My wife and I would work with Waterline again in a heartbeat!Service: General construction
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September 2023 by Angelo Leto Barone
Waterline did a super job on my pool! Adam Coyman is a true gentleman and a genuine human being who is truly there for you every step of the way in the process. Their prices were fair, extremely competitive and not inflated like those from ALL the other companies I got quotes from. I was sold when my neighbors who had built multiple pools with them spoke highly of him and I could see daily from my backyard the quality of the work they were doing! Always with the utmost respect of the property and putting their heart and pride in what they were doing. A small example which made a huge deal for me: the tile I had picked for the pool turned out to be suboptimal and would have looked bad, they stopped the work, contacted me and advised I wouldn’t have been happy with it and to go pick a different tile. Someone else could have just done it and blame it on my pick but they went above and beyond to deliver a pool that is exactly how designed and a true beauty. Thank you Waterline! I’ll recommending them to everyone!
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August 2023 by Joanie
Fantastic company! Adam is an experienced pool designer and collaborates with you to create a beautiful and functional final product. Love the Waterline team, Brandon, Danny, and all the talented tradespeople. This is my third pool they built for me since moving to Florida. I have recommended them to family, friends and neighbors. Patience during the pool construction project is important, but the first dive into your sparkling blue pool makes the process well worth it! XOXO
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August 2023 by Jose Rivera
My god this company did an amazing job on my new pool. I recommend you call them and get Adam he is amazing person who is always stays in contact with me answering my question. Adam designed an amazing pool. The man is a gentleman and a scholar and walks us through the design process. I highly recommend waterline pool company if you are looking to install a pool. I will follow up when it is completed. Adam is amazing.Hi All the amazing follow up of my pool creation by the best designer Adam fro waterline pools. They did and amazing and beautiful pool. I recommend you reach out to Adam for you’re new pool project you won’t be disappointed.Services: General construction
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July 2023 by Linda C
We were interested in a hardscape project to fit a tiki bar, firetable and seating and deck with hot tub. We also wanted it under screen. Waterline delivered with not only a great design based on our inputs, but graded it so that there is never any standing water or water that gets in the undercover area. Great job! We get a lot of compliments on our project and how it turned out and it's served as a great entertainment space.
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July 2023 by RV Daughtry
We were just about to go to a showroom of another pool company, but a few days before that, I heard about Waterline. I am so glad we waited. Adam was so easy to work with and provided great customer service. His main focus was giving us the quality and service for a pool that me and the family could enjoy for years to come. During the whole process, Adam made himself available, gave honest feedback/advice, and quickly addressed any questions or concerns. After the pool was installed and setup, Danny helped get us started. Though it was a lot of information, he took the time to go through the process and answer all our questions. Thanks again Waterline!Service: General construction
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July 2023 by Steve K
I’ve used Waterline Pools for 2 projects in the last few years and am currently planning to renovate my pool with them. Adam has been an exceptional individual to work with. He’s very professional, responsive and has produced high quality results.Services: General construction
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July 2023 by Steve Giammalvo
Purchased and had installed heat pump for my pool. Worked with Adam and the pricing and installation went great. Highly recommend.
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November 2022 by Sharita Gosa
This has been the worst experience of a lifetime. I contracted with Waterline Pools and Spa to build a pool and spa at my home. It was delay after delay from the beginning. Of course everything was due to COVID, despite not having any delay on supplies. There would be weeks, no one would show up, despite the company telling us the pool would be completed in 4 months. By the time we reach month 8 were exhausted. When I complained I was yelled at by Adam, literally yelling and screaming at me. And finally the worst of it all the contractor decided to ask for their final payment early. Hadn't finished the deck, the electrical undone, the pool unfinished but they wanted a final payment. We refused and referred them back to contract. Guess what happens next, they abandoned the job. Pull all workers and never returned!!! Left almost $30000 of work to be completed. Never in my life would I work with this company again and I caution anyone to stay away from this place!Response to owner: why would they abandon a job? Who knows because he wanted to. He didn’t want to be held accountable. Of course I can’t prove it but that is the only thing I can think of. This company was paid on time every time a draw was due. When the 3rd and final large payment was due despite not completing the work per our contract we said no! I’m not going to pay you for work you did not do! I have in writing the owner stating, “I’ll admit the request for draw was premature.” They abandoned us because they thought they could bully us into paying them for work they had not completed. The job was more like 60% done. They went into binding arbitration asking for almost $30k, literally asking to be paid for work they did not do. I had to pay almost $30k to finish the job. In the end, because I was smart I spent I a little under and the arbitrators found in my favor. Instead of paying the ridiculous amount of money he was asking for…I paid him a nominal amount to bring the amount spent up to our contract. This guy lost and he is mad I beat him at his own game. He actually thought he could quit and still get paid. Sorry, not sorry!Service: Inground pool installation
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November 2022 by Manny Acosta
Amazingly quick and reliable. started dig on June 10 and we were swimming TWO months later!!!Can’t say enough about them. Great service and quality. Also every contractor that came was professional and kind.I’d recommend 10 out of 10 times.Services: Spa & hot tub installation
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November 2022 by Cielo G
This company is unreliable and unprofessional. The staff is also very rude. They build beautiful pools, but if something goes wrong down the line or there are defects such as pool leaks, they will not respond or take care of the issue. If you want to be pleased with service and be sure that a warranty will be applied, find another company.
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November 2022 by David Simon
We had purchased a new construction house in Winter Park ready for a pool. We opened our Waterline pool in April 2021. All has been great. All our guests including a couple top real estate agents in our neighborhood have complimented our home and our backyard with the new pool. Pool homes generally add $100K+ in home value in our neighborhood.We have had some minor issues come up within the defined warranty periods. One issue was failure of an LED light and the others were related to pavers settling in one area of the deck. I followed Waterline’s warranty instructions and repair crews were dispatched in a timely manner to make successful and quality repairs. All continues to be great!
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November 2021 by Bridgett S
Waterline just completed our beautiful pool. Although it took longer than anticipated, that seems common right now for all pool companies. Our pool was well worth the wait! It turned out amazing! Everyone we dealt with at Waterline was professional, kind, and trustworthy. The sub contractors, when they came, seemed to have done quality work and were easy to deal with. We would highly recommend Waterline Pools! We had neighbors who used a different pool company than us and their experience was not even close to ours both in quality and experience! I can’t say enough about the people at Waterline (Addison, Adam, Brandon, Danny & Beverly) Addison did a wonderful job designing the pool to fit out wants!
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November 2021 by Manny Carrillo
I would like to thank Waterline pools for their dedication and Professional work. I would also like to thank Adam, for always answering and returning my Phone calls. He was very professional, and the work was completed as stated on the contract. I Highly recommend them and give them 5 starts.Service: General construction
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November 2021 by Dan Calderon
Great people great service
