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March 2024 by Victoria Osborne
Nuggets were cold.
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March 2024 by Ed Alvut
This review will start out bad but it's going to end very well ?Last week I tried the Wendy's mobile app for the first time and let me tell you something it's the most complicated mobile app of any fast food restaurant out there.. I tried to place a to-go order to be picked up at the drive-thru at the Wendy's on Major Boulevard and it was a complete Fiasco.. and when I went in the manager was not helpful and could not straighten out the situation I was so irritated I promised myself I wouldn't go back to Wendy's..But I am weak! LOL.. so today I attempted to use the app again this time it worked.. it charged my card.. and told me that the pickup location was right near me, at the Wendy's at The Mall at Millenia..I pulled up to the drive-thru they had no record of my meal.. naturally right?! LOL she told me that sometimes the orders don't register immediately and if I wanted to I could come in.. it is an inconvenience but I did.. I'm so glad that I did.. this time the manager came over and I was all prepared to give him "what for?!"You know what happened instead.. the same thing that should happen at every fast food restaurant.. he listened to me, verify the charges on my card.. and said no problem I'll take care of everything for you right now what do you want he got it for me and then even gave me a complementary beverage because you felt bad.. that's customer service.. that will make me come back to that store specifically.. I'm in the area all the time and because that manager was that nice they just got me back it's a customer when I potentially could have been lost..I wish I had gotten his name because he impressed me so thoroughly that I wanted to make sure that I came home immediately to write a Google review.. but he did tell me he is from Morocco!Wendy's if you're reading this Google review right now just know that that manager.. needs a raise, should be recognized, ancient trade all your managers to come through the doors!!Great job Morocco Man!!! That whole situation could have gone all kinds of bad sideways but instead you saved the day ? thank you again I'll be back!
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February 2024 by Mandie Furno
Tried ordering through the drive at 11:50 on a Friday night and was turned away because they were only doing Doordash and Uber after sitting behind someone for 15 minutes. As a late night option that just doesn't seem right.
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February 2024 by Kendra Tribble
Got my order wrong 3 times and had an attitude about it as if it was my fault. Inside was closed for breakfast but the doors were unlocked and they were very rude to customers. Didn’t even apologize for the constant incorrect order.
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February 2024 by ADRIANO DIGIACOMO
I have never been treated so poorly! The guys are lost! It was empty and it took them 30 minutes to deliver.
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February 2024 by Da kidd Customz
Long wait times after 12amFood not fresh at all very disgusting burger . Bread
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January 2024 by Andres Fernandes
The manager is an extremely unfriendly person, she looks at you with contempt and disgust, she doesn't want to work and if you ask her to order something or look for a mobile order, she doesn't even want to serve you, she ignores you, she treats her employees badly, this store is
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January 2024 by Norberto M Velazquez
I went and ordered on my app. I went to the drive through to pick up my food it took a while for them to give me my food. Then in the drive through window I see a gentleman his pants are hanging off his butt you can see his underwear and then he had a Snoop Dogg shirt on. I don't think that's Wendy's protocol. My order was wrong I don't have the time to go back and have it corrected this is not the first time that my order is wrong.
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January 2024 by travels with jason f
First the restaurant was very modern and clean2nd the serives was so fast my breakfast was ready before I had made my first drinkAnd last the staff was very nice I would come back here
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January 2024 by Bill Carr
Dietary restrictions: For religious reasons, I eat no pork or pork products. I ordered a plain single hamburger, got home and it had so much bacon on it. It took a good 10 minutes to get it all picked off.
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December 2023 by Carl Hatfield
Never got waited on . Only interested in drive thru customers, inside ones ignored . At least 6 people walked out that nite & many more on Friday on return visit.
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December 2023 by Beatriz Rodriguez
I have ordered through DoorDash 4 times at this store...three of those times I have gotten my order wrong...this time I ordered 2 bacon cheese potatoes and it was not what I received, it bothers me a lot because they are definitely not paying attention to their work and are playing with people's money and of course with their food... it's a shame because I really like Wendys and this is the store that is closest to me, but I will definitely not order from this store again. I hate giving reviews and even more so if they are negative because I also work in this area and for that same reason it seems like a total and absolute lack of respect
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December 2023 by Piffy Nunez
11mins until close and they said they already close ?
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December 2023 by Destiny Love
Highly disappointed in the night shift staff. First we sat waiting in the drive thru line for 23 min before even ordering. They were rude and bothered. Rolling eyes and just blatantly just staring at us & speaking about us in Creole/French. I speak both! It really hurt his feelings that they didn’t give him the experience he expected. They had issues with us wanting to fix our order. Also our food was cold. They really need to get better management!
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November 2023 by Phillip Dowdy
This place has terrible service . I stood by the cash register waiting , One of the managers took the cash drawer out and turned his back on me to count the drawer . When he was done he walked away . Finally someone else came and took the order of the man behind me . They totally ignored me .