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January 2021 by John M.
This particular Publix is located on East Colonial Drive just west of Bithlo. Publix offers great customer service, which probably explains why they have grown so incredibly rapid into one of the most popular supermarkets in the southeast. A few other things that Publix has going for it is some fantastic BOGO (buy one, get one free) deals and we cannot forget their sub sandwiches, affectionately called Pub Subs. I particularly like their Italian sub. Being from New Jersey, I find it a bit odd to say some of the best subs here come from a supermarket. Might be hard to say, but it is the simple truth. There is plenty of parking in the shopping plaza that this Publix is in and you can easily get back on the road after your shopping trip. Makes shopping that much easier. All in all, I would definitely recommend a visit to this location. Really any Publix is a very positive experience, Publix puts a strong emphasis on strong customer service and is very consistent throughout this growing chain of supermarkets. Check it out for yourself and you will become a fan of this supermarket.
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January 2021 by Patrice R.
Made a quick stop at this Publix store on New Year's Eve about 8:15. This Publix location is always super busy. Generally the wait to check out is not too long. We usually stop at this Publix on our way home from Orlando to Palm Beach County to pick up some snacks, drinks, or non-perishables to bring home for the next morning (this time it was bananas and a loaf of bread). The store and rest rooms are clean. Employees are pleasant and helpful. Nice place to shop.
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July 2020 by Willis A.
Haven't been to this place since I saw a sign on the entrance saying any non African American people must wear a mask. The manager said he can not require African American people to wear mask because they have civil rights. When asked about civil rights he said only African Americans have civil rights
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June 2020 by Jennifer R.
I felt compelled to write a review for this particular Publix, I have recently moved into this area and this is now my closest location. It does not have the friendliest people working at this location, I do not take my business to Publix for the prices but more for the customer service, this location fell short. Every employee I came across on my entire visit were unpleasant, they seem bothered. The lady at the deli, seemed frustrated at the fact that I was the next customer, didn't serve me but called another employee to cut my ham for me. I always say thank you and have a good day, receive no response in return from three of the four employees I interacted with today. At one point I needed to get pears and there was an employee with a cart putting out the fruit blocking the pears along with a manager and they were discussing the display. I kind of stood to the side hoping that they would move the cart, instead the manager looked at me and said " is something wrong", I stated that I just need to get some pears and just proceeded to reach over and they didn't bother to move the cart. At checkout the only person who acknowledge that I said thank you and have a good day seem to be the very nice bag lady, because not even the cashier could be bothered to say have a nice day back to me. Two deli workers, seafood worker, and a cashier desperately need to go through customer service orientation again. Three stars for the bagger lady!
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May 2020 by Joe S.
Another Publix that doesn't disappoint. This grocery store hit all of the marks of a great grocery store as they had plenty of produce on hand, floors and other areas were clean, and the aisles seemed wider than some of the other Publixes (Publicies?) that I've been to. I stopped in for a few items and they had everything on my list. The staff was friendly and smiled through their masks. I don't typically head this direction for my grocery shopping, but might stop in when some sale items run out at the Avalon store. Shhhh, don't tell everyone.
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May 2020 by David F.
I feel like this publix deli has one amazing employee who treats every guest like they're his best customer and he knows them personally and every other single employee treats you as though you are the worst thing to ever happen to them. Mad that "I'm going to have to slice that" or simply always forget to put your oil and vinegar packets on the side in the bag. No consistency except for my one man there
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February 2020 by Jim B.
Probably the worst bag boy I've ever seen. He asked "paper or plastic" & I said paper, double bagged. He proceeded to put everything in two bags. I said no, i want it double bagged. He did the head tilt like a puppy & had no idea what I was taking about. I had to explaine what double bagging meant... to a bag boy! So then he took everything out of both bags, put them together & put everything back in. I bought two of their fruit salad bowls. He slid them in on their sides. When I got home the fruit juice had spilled out all over everything in the bag. It was a big mess! Not a very bright bag boy...
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July 2019 by Brunna C.
Great experience here! Everyone in the staff was friendly, greeting us as we walked by, and they were helpful too, making sure we were finding everything okay and helping us whenever we asked for something. We were refilling a new home pantry and had over $300 of groceries, yet the check out process was efficient, the groceries were bagged well, and the front service clerk helped us out with our groceries and put them in the car for us. The store was clean and organized and you didn't go too far without seeing another employee waiting to help. Great service even as far as Publix's go
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February 2019 by Hannah C.
I love this publix. Extremely friendly employees and managers. You can really tell customer satisfaction is their goal. Very clean and organized. Every department is helpful and cheerful. I think I would go out of my way to make sure I can always go to this location. Great job publix!!
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November 2018 by Stephanie B.
I have been coming here for years and the employees are always super helpful. The subs always tastes great and the publix employees always accommodate my specific requests ( like more banana peppers on just half the sub). The guys in the meat department are always accommodating and are willing to make special cuts of meat on request.
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July 2018 by Missy M.
Publix are usually good, i'd say this one is better than the average one, always clean, staff are super friendly, they make really good subs. 5/5 would shop at again.