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February 2024 by Tasnim J.
The hot food bar............ I dream about the bake chicken with rice a little of both (white rice &rice and peas)for me with the gravy!!!!! The food is Delicious !!!!!!!!!! Great price and friendly service!! I have taken four people to get food from this place!!!
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February 2024 by Matt C.
Great selection of authentic Caribbean brands. The hot food section was a great value. Would go back for more Beef and Cheese Patties and some oxtail soup.
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November 2023 by Vanasha D.
My aunt recommended we visited this place since we have no Caribbean grocery stores where we live in Florida. It's a 40 min drive but it was worth in, walking into this place triggered my inner child. The space is huge and it did not disappoint, every possible food you can think of that's from the islands they have, from your veggies, snacks, drinks, fresh cut meat and fish. They have a bakery where you can get your fresh bread and pastries, if you're craving Caribbean fresh cooked food it's there, this is what you call a one stop shop. The customer service was excellent, as a Caribbean person if you know you know haha. I have been back twice already since we our first visit.
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August 2023 by Harper S.
If I could give negative stars I would. Worst customer service you'd ever come to. Buy lots of items from them and give them profit, you try to EXCHANGE a single item out of hundreds you just bought and they give you shit here and there. Extremely rude and disrespectful. If the customer service would change, and I mean a whole new staff of people with respect, this place would be amazing. All them think they're all big and bad because there is one white gal there who knows the culture think they have the higher ground. At most white people have respect for customers.
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January 2023 by William G.
We came here off recommendation from her friend on a previous visit in Orlando area. We shopped here the week before Christmas 2022; the parking lot is large but close spaces.As far as inside you are going to find all your homesick items if you are Jamaican/Caribbean nationality. It is a large Food Lion size grocery store w only international products. The meat section is service by taking number wait about 10-15mins. Located near front right corner is a fresh cooked order-up option w all traditional Jamaican dishes.I found a new Jamaican beer hadn't tasted which actually like better than Red Stripe, (Dragon) has a honey taste. We ended up spending couple hundred to stock up; you need to come here when in Orlando area.
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March 2022 by Rai R.
While visiting my relatives in Orlando I was surprised and pleased to find a large Super Market geared towards foods, groceries and a bakery geared to Caribbean residents. Well stocked with bakery items such as pastries, breads, fruits, vegetables, drinks, meats basically everything you would need and more. Well laid out aisles and quick check-out lines.
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January 2022 by Kristina S.
I agree with the recent reviews. This place definitely lacks in customer service. However it's always well stocked and you can always find all the Caribbean groceries you need.
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September 2021 by Everton W.
The store is nice And stocked but it's lacking pleasant customer service, the team need to be more friendly in a professional way! Some of the best treatment you can find in this world, is in the islands at hotels and resorts, why is 1/4 quarter of that service is NOT here in this Caribean SuperCenter. Just an example of the minimum (Caribbean) embodies atmosphere and smiles, (super) superior to all, (Center) in the Center of our hearts and minds always. I know this is not Disney so it's not the happiest place on earth don't get me wrong, BUT please don't look as if your vex with the entire world and mad for being at work! And talk down the customers, i heard it two times today and my visit was only for 20 minutes. Please remember if the customers stop coming we all know what that means, or maybe some of the staff didn't get the memo!
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May 2021 by George Nando Morrison
Great place, fresh products and courteous staff.
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March 2021 by Nael A.
Very very bad customer service and managers . Bad quality. Big lier for return items if we dont like it as they explain from customer service in the beginning. Not honest at all. Manager of the store dont like to come to meet with customer and stay inside his room because he know he is wrong.
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February 2021 by Tanya A.
I love this supermarket! It was so big I was overwhelmed. I will have to make several more trips before I get to know what's all options available. This is my go to place for preparing for my Caribbean cooking. They sell hard to find items like Island Spice seasonings. I will be a regular visiting customer to this store.
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February 2021 by Reshma Vickram
The Gilbarka that they sell isn’t the real Gilbarka it’s another type of catfish that’s slimy and don’t taste good also there charging an arm and a leg for this fish and lying to the people to get your money don’t fall for it
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November 2020 by A N.
I love this store. Great selection of West Indian produce, spices and other products. The customer service is also good. I drive around 45 minutes to get to this store because no other stores near me have the selection that I can get at Caribbean Supercenter. I highly recommend this business if you are looking for products that remind you of back home.
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October 2020 by Ra-Jah Tee
Terrible customer service. I visited the place for the very first time and had a terrible experience with the cashier. I canceled my purchase and explained to her that a little manners would actually help. Management really needs to Instill the argument that CUSTOMERS and SERVICE make their business flourish.
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October 2020 by Stacey L.
Living in San Francisco Bay Area in California, it's almost impossible to find any local Caribbean stores. Thank you Caribbean Supercenter for keeping me stocked with vital supplies!! I have been to the store in Orlando, FL, and it almost made me cry, as I had forgotten how genuine and truly helpful islanders are!! If you call the store, they always check for requested items. They have actually uploaded goods online for me to purchase, that had not been listed previously on their website. This place is like a little piece of home.
