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January 2023 by Jordan V.
Horrible service for Publix! You pay too dollar for groceries but get terrible service. Deli is always a disaster. You can order online and it still won't be ready when you arrive. Staff needs training on the Publix customer service standards. George Jenkins would be disappointed.
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February 2020 by Eddy G.
Always great deals at publix, clean and easy to shop at. Customers services is on point.
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January 2019 by Ray E.
This is not a good Publix. I have been several times since I moved into the area and this location has EXTREMELY poor customer service. No one says hello as you walk around. Employees talk to each other more than they talk to customers. Customer service closes early at night. I went in for fried chicken one night and was told it would be 25 minutes. Chicken doesnt take 25 minutes to fry but I waited and when i came back 30 minutes later still no chicken. I was told it would be another 8 minutes. I left and bought dinner elsewhere. This the only Publix I have ever been to that has one cashier open with a long line. 4 people can walk around filling plastic bags and playing with their phones and talking to each other but can't open a lane. The General Manager should be fired for allowing this Publix to fall so far below the high standards I have been accustomed to from Publix. But come to think of it I have never seen a manager at this location. In other Publix the managers are always at the front where customers are making sure they are being taken care of. Maybe if the managers at this location cared to come out of their office and actually MANAGE the place would get better. This Publix is a disgrace. Walmart is across the street and Walmart is not great but at least my expectations are low going in. I will give them my business as I'm sure many already have. Thank you for ruining the Publix brand!
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June 2018 by Lorena C.
My family and I have been going to this specific Publix for over 10 years now. Today a very nice young man name Nathan, who was our cashier, went over and beyond for us. He helped my mom and I with a cake situation we ran into and we are so grateful for his help and patience's. The store is always clean and the people who work there are also very friendly. My family and I will continue to go here because of the little things that the employees do, which we are thankful for.
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March 2018 by Alex V.
The absolute best customer service at the deli today, and best quality sub i have gotten in Orlando yet! Sydney made sure that my sub came out PERFECT, went to get different tomatoes that looked fresher than what was there, and spent an extra second chopping them so they would be perfectly dispersed on the sub. She checked with me to make sure each ingredient was exactly right before going to the next ingredient. If only every publix out this much love into making their subs. Give me more reason to return to this one! Thank you!
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February 2018 by Jensen C.
Come here since there is no other publix closer. Deli staff would rather b******* behind the counter than help customers. Forget about lines, they will help you in order of whatever the hell floats their fancy.
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January 2017 by David Swain
This is inside of the publix.