-
January 2024 by Avril-Rose Norton
What can I say, the moment we walked in the door we received a warm welcome and the service was exceptional. Thanks to Amanda and Pat for making my day to “say to the dress” so much more special
-
January 2024 by alysha quinones
I had a beautiful experience here and I found my dress on my very first visit! The ladies, Pat & Amanda, were wonderful helping me find my dream gown and I would definitely recommend them to anyone who wants a memorable experience. I can’t wait to try on my dress again after it comes in and fits perfectly to my body.I never thought I would cry when I found my dress but the whole experience had me crying tears of joy.
-
January 2024 by Stephanie Williams
Very kind, helpful and patient! They made it feel so easy and fun. My sister in law said yes to the perfect dress!
-
November 2023 by Brittany Gay
Brides beware! This is absolutely the worst customer service I have ever experienced. I was so excited to go to White Blossom Bridal. I have walked by so many times and thought when I get engaged I will come to this bridal shop, because I had seen so many beautiful dresses from their window display and just knew I would find "The One" there. I arrived in the afternoon for my appointment.My bridal party included two of my bridesmaids, my mother-in-law, and my mother, who flew in from out of state to try dresses on with me. We were met by Pat, who did not introduce herself to us, I only know her name because I looked it up on the website. She frowned at us and immediately informed us that she was tired and that she was glad we were the last appointment of the day. Very understandable, I too get tired after working all day. However, not what you want to hear as soon as you walk in the door. We then moved into the bridal shop and began looking at the bridal racks. Pat did not ask me anything about myself, nothing about the wedding or what my personal style is. She informed me that her daughter had already pulled dresses that she would take a few suggestions but that she already had dresses picked out and that my mother could pull one dress. I told her that it was important that my family choose dresses for me and that I value their opinion. She told me that what she needed my family to do was to sit down and that my mother could choose one dress but that her daughter had already pulled dresses for me, so she did not see the need in pulling dresses based on others opinions. I chose a few dresses that I wanted to try on much to her dismay. She very much acted like she did not want me to try more than three dresses on.Once we started trying dresses on she kept making comments about how I was not putting the dresses on correctly and about how I kept stepping on the dresses even though she would not let go of any of the dresses to allow me to get in or out. She spent the entire time I was trying on dresses telling me all the ways my body did not look right in the dresses. I have a short torso, my hips are big, my shoulders are narrow, and my chest is too small. Then her cell phone. She answered so many calls while she was with me, at one point she was putting a dress on my body, while talking to a different bride about pricing and dropped the phone on my chest three different times. She told me that it would pretty much be impossible to get a wedding dress because all the dresses were made in China that the Chinese distributors were going on holiday and that I waited too long to purchase a dress.She was rude to my family. She was unfriendly to me. If I had been a more self-conscious bride or it had been my first experience trying on dresses, I absolutely would have been devised. However, this was the last dress shop I went to, and thank goodness because other dress shops made my experience wonderful. Good Luck Brides. You will need it if you choose to have your dress experience at White Blossom Bridal.
-
November 2023 by Alejandra Durrance
I'm so disappointed to say that this was a terrible and disheartening experience. I would never recommend this store to any bride. The sales lady (mother of the owner) had zero customers service skills, was rude and body shaming, and overall just mean. From the moment we walked in for our appointment until we cut the appointment short and walked out, this woman was in a terrible mood. She kept saying how tired she was, how happy she was the group after us cancelled, and how she couldn't wait to leave. She refused to pull some dresses for the bride saying they wouldn't come in her sizes so why bother. She made several bullying comments about the bride's height and body shape. She dropped her phone in the bride's cleavage three times because she was on the phone while dressing her instead of focusing on her. She also kept pulling pure white dresses after the bride stated she didn't want pure white. She didn't ask a single question about the bride, the wedding, anything at all. Then she scolded us (2 bridesmaids, mother, MIL) for browsing the dresses, telling us to sit down and let her do her job. If this was a bride's first experience dress shopping, it probably would have ruined their confidence and day. I'm so glad this was the final store of the day, or else it would've soured the entire situation. I hope the owner doesn't allow her mother to manage this store in the future, or else more people's days and self esteem will be ruined. Side note, she also said the dresses were made in China and you could tell most of them were super low quality. There are far better stores to go to with better service and same pricing with higher quality gowns, all within 15 minutes of here.
-
October 2023 by Victoria Hill
White Blossom Bridal was extremely helpful in finding my dream gown! They had such an array of prices and styles so I was able to find exactly what I wanted. Pat and her daughter were a pleasure to work with and even allowed me to schedule a last minute appointment when I couldn't quite decide. They made me feel so comfortable throughout the entire process. Can't wait for my big day wearing my dress from White Blossom Bridal!
-
August 2023 by Emily G.
I read the numerous reviews ahead of time, so I had some apprehension coming into my appointment. The owner showed me into her store on the day of my appointment. It was filled with beautiful gowns and accessories. I was on the hunt for my wedding shoes and this was the only vendor who had them in Florida. She had an expansive collection of Bella Belle shoes aka the most comfortable bridal shoe. The owner was helpful in showing me all the options and helping me try them on. I did my best to make conversation only to be met by one word responses or how her store was going out of business and how she needed credit for these shoes. Maybe she was having a bad day but from the prior comments, I think this is how brides are treated regularly. I felt like my presence was an inconvenience and this was the complete opposite of my experience to find my dress at another store in Jacksonville. They have a great location and a beautiful store, but the customer experience has so much room for improvement.
-
August 2023 by Kat Ross
This is a stunning studio! Amazing selection of dresses and very nice staff! Pat worked with me and even though I didn’t end up getting my dress, I’m very pleased with how the appointment went overall!
-
August 2023 by Mary Kate Kelly
I had an appointment scheduled to try on Bella Belle shoes. Per the Bella Belle website, this is the only bridal shop in all of Florida to carry them. It meant a 2 hour drive, but I figured it'd be worth it. 20 minutes before my appointment was scheduled to start, I received a voice-mail canceling my appointment. The saleswoman had apparently forgotten her phone at home, drove 1 hour to get there, realized that I had an appointment, and then called me to say, "I'm not coming back there." Pretty disappointed, to say the least.
-
June 2023 by Natalie Zolten
White Blossom Bridal is amazing. All of the dresses are gorgeous. Pat and Amanda are so sweet and helpful! I had a great time picking out my wedding dress here and would recommend this place to everyone!
-
May 2023 by Shannon Young
When I stepped into White Blossom Bridal, I was about to try on wedding dresses for the very first time. I did not know what to expect, and I was so nervous! But Patricia and her daughter Amanda were so sweet right from that first hello! They listened to what I had in mind for my dream dress, and found beautiful options for me. They never once pressured me into any one of their dresses, but I just so happened to fall in love with one of their gorgeous gowns. Tears started to form, and I just knew that I had found the one! I would highly recommend visiting White Blossom Bridal to any bride to be, as Patricia and Amanda make the process incredibly smooth, and you just know that they are doing something they love. And what a bonus to have Sycamore and Cypress Photography, Amanda's husband, who captured such beautiful photos of my dress!
-
May 2023 by Jewelya Jordan
Great experience! Amanda listened to all my requests & was able to find me exactly what I was looking for. White Blossom Bridal truly gave me the, “Say yes to the Dress” experience! Definitely recommend this lovely boutique to other brides. #5stars
-
March 2023 by A O.
Very, very poor customer service. The worst experience we had in years. The selection from the shop was good, and we were able to find a beautiful gown but the service while we waited for the dress to arrive and the day we picked it up was extremely bad. The owner was rude, treated us like if deserved no service and just asked us to "settle" our balance when we tried to voice our concerns in the back of her shop away from her customers trying on dresses. We got a plain and not meaningful thank you and left the shop. Over the phone, the service was even worse. Very sad to have chosen a place that turned such a wonderful experience into a sour moment.
-
March 2023 by Amy G.
The owner Pat shouldn't be in the bridal business at all. I brought my girlfriend in for dress shopping and she called her the wrong name several times. When we arrived she told us to go sit in the chairs and then left us there so we started browsing through the dresses then she came out and told us we are not to be touching the dresses. She made the bride go into the dressing room and wouldn't allow her to pick her own dresses. Pat not only kept bringing her the wrong style of dress but she also ignored our requests on bringing her the style she wanted. She never once offered water or champagne. Then she rushed us out because our appointment was ending. Rudest salon owner ever!!!! It's supposed to be about the bride not the owner.
-
February 2023 by Alexsys Serafine
This experience was not great, the owner was super negative. You could tell she just was not passionate about being in the wedding dress business and didn’t really want to be there at all. I could’ve found the dress of my dreams had it not been such a negative vibe in her boutique.
