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April 2024 by Charity Cole
The ladies were so helpful and friendly. All the clothes were steamed so it gave me a better idea of what it looked like. Went in only going to buy one outfit and I purchased 3. I'm always happy with the quality of the clothes. The only thing....the boutique prices I find are usually better with a coupon vs the outlet.
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August 2023 by Rachel Grubb Friedman
Wonderful service
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June 2023 by Paul E Zaya
Friendly and Knowledgeable Staff.
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March 2023 by Mel Hall
The girls at this location are always super helpful and not pushy at all. It's always a pleasure to shop here.
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March 2023 by Coyle
So hard to find this place
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January 2021 by Tara Joy
Have stopped at this store everytime we are in orlando (we live in wisconsin) and have always had great experiences, however this time they went above and beyond. I bought a shirt there a few weeks ago that i LOVE and for the life of me can not find where it went. I scoured the websites and called my local store and nobody could help. I called this location and i believe her name was stacy, found the shirt i needed from the clearance rack in my size and texted me a picture to be sure it was the right one and is mailing it for me. So happy and appreciative! Happy new year!
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February 2020 by Marsha Mueller
Great store.
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January 2020 by Kimberly N
I love this Premium outlet mall, love White House Black Market brand in general. However I would avoid this particular location at any cost. They are scamming people in my opinion. I purchased an outlet coupon booklet and was going to use a coupon in a booklet, which was $20 off $100 or more purchase. I had threes items, which was going to be over $150 and the clerk / assistant manager told me she’s not going to take a coupon, because they are an outlet store and their stuff are already discounted. Hello, I mean the coupon booklet is good for this location only and your store is in there! The clerk had a used car salesmen attitude, I was the only customer in the whole store and I just left the store without purchasing the items I picked out, which was for the best, because I went to Saks Avenue outlet and bought what I needed without hassle.
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September 2019 by Stacy F.
A very nice boutique style location for the chain. When you walk in everything is nicely laid out so you can see everything that's available to you. I really like that they outfit the mannequins with various styles so you can see what everything looks like together. Thee staff greeted us immediately upon entering even though they were working with somebody at the register. It was very nice to be acknowledged. They had a variety of sale racks as well in the back with final markdowns clearly noted. This is always nice to see that they're not trying to hide anything that's outgoing. The fitting rooms were well-maintained and all of the clothes have been cleaned out of them. I didn't walk away with anything this time, however I love this chain and we'll be back to see what they have next time. Overall: A Solid location that's well laid out and easy to shop / try on clothes
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August 2019 by Paola T.
If i could give no stars i would based on the poor service i received from the manger. It's a shame considering that the clothes is so beautiful here. She seemed to be bothered that she had to help us and when we asked for her to see if a shirt we were looking for could be found at a different location she kept shaking her head upset at the fact that was helping us. The worst part of it all was that she was a hispanic woman who instead of throwing shade to other hispanics she should instead be more patient considering that herself it sounds like she has a difficult time speaking english. Overall horrible service and would even consider her borderline racist. Will continue to shop with the company but maybe stay away from this specific location.
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March 2019 by Reviewer cheffe
Nice staff
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February 2019 by Lavern Biggs
Great selections.
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August 2018 by Lisa Roberson
Very cool...
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August 2018 by Hector Sanchez
Great location
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July 2018 by Jose Manuel Sanchez
This place located at the Orlando Premium Outlets is just fine,the people attending is so friendly and prices so convenient.
