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January 2024 by Ricardo Chacón
My experience is always a pleasure at this branch. Diego was so kind and helpful with me. He really performed a great job and his assistance was beyond expected. Thanks and Happy holidays!
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December 2023 by Stefaan Braem
Since it was impossible to talk to a live customer in their loan department - 45 minutes on hold! - I took my inquiry to a more attentive competitor. I thought they would have learned at least something from previous listed negative comments in that regard. But no...
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December 2023 by Pura Vida
WINGS FINANCIAL CREDIT UNIONI always go to the office at 9647 Tradeport Drive. Alexandria Ashton is simply the best!!! Her charisma, customer service, the way she cares for each of her customers, is incredible. She doesn’t rush you when you come and see her. She takes all the time necessary and she makes sure that her customers are happy and all their questions answered. The rest of the staff are awesome too. Kudos to you guys for the extraordinary job you do every day!!! This branch makes a difference of what banking is all about.
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November 2023 by james drummomd
Not to happy , a cashiers check was made out to me. I wanted cash he didn’t have enough money to cover the check and the check was made out to the wrong person , and I am two hours each way from you guys.And can’tGet ahold anyone there .The manager told me to make the ck out to me and sign it over to the person I’m buying the boat. but that person tryed cashing the check, and now it’s a 3 party ck .and no one will cash it.I’ve been with them for 35 years and now it’s time to find a new bank
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May 2023 by EyeoftheValley
This small Wngs Financial Credit Union, located in an isolated area near the Orlando International Airport, is absolutely huge in service, knowledge, and friendly service. Definately worth finding and stopping by for all your banking and financial needs. An outstanding staff!
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March 2023 by Russell Hanson
Wings Financial credit union is an excellent credit union for me to do my personal business with. ?‼️
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January 2023 by Gabriel
I Applied to become a member online and When you’re done with the application it says you’ll get a decision in 3 days. At day 5 I call(on hold for 25 minutes). The CS rep tells me application approvals are taking 2 weeks and they’re working on updating the website. Mind you they ran my credit right away. I told the CS rep I want to cancel my application. She responded “we can’t do that”. I asked to be transferred to someone else who could cancel it and she sent me to the collections dept. they were confused why I was sent there and she transferred me to someone else where I just held for a while until I hung up. I’ll be filing a complaint with the NCUA.
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January 2023 by Ayman frayhat
Are you looking for the worst customer services? Worst bank that shares your info with other parties? All what they want is to trap you in a Loan with awful rates? Then you are in the right place with wing financial CU
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August 2022 by Luis R
Wings credit in MCO , super helpful and customer service oriented, totally appreciate it, help me a lot to build my credit and my wife’s .
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January 2022 by H L.
In the middle of the pandemic, I tried to open an account with Wings financial via web due to the in person restrictions. I wanted to take my money out of the big banks and use a credit union that actually it's for its members. Gave it a shot because it was recommended by a coworker and it's the preferred CU by UAL employees, at least the exContinental ones. After the application, I received an email requesting to remove the freeze from credit reports, a copy of the DL and some other acceptable documents for verification. I provided everything they requested and didn't hear anything else. Then after not hearing from them again, I contacted them back via email, asking why I hadn't heard anything else. Their response was the my application to open an account with them had been denied. They marked my credit which I'll have to wait 2 years for it to erase, lowered my score and declined my application. I was not applying for credit, I wanted to open an account and bring them business. I have excellent credit and at the time of the application, my score was over 720. I have a bank account with BOFA, chase and WellsF. And DCCU which I ended up using again. So I don't know what the problem was but took my business elsewhere. When I worked for Delta, I had the opportunity to get an account with them, DCCU, but since I'm not in Georgia anymore, needed something with an actual office close to my location. But even though I'm far from a branch, I have been able to use my account trouble free and have done everything either over the phone or online. I can care less about WingsF declining my application for a checking account but, the fact that they marked my credit without advising me it was a hard pull, it's what got me going.
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August 2021 by Timothy Zuel
Impossible to speak to anyone over the phone even when you’re directed to call them. I have waited 20 to 30 minutes only to be disconnected or to receive a recording that you’re too busy to take my call. I have tried for weeks. Now the line is just consistently busy. Why don’t they just discontinue phone service all together it would be more honest and direct and those of us that do not live close to a wings bank will take our business elsewhere
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July 2021 by Pat Farra
I’ve been on the phone 25 minutes. Waiting ,waiting for someone to answer the phone so my account can get unlocked. I typed in the wrong password. This is way to long. Hire someone to answer your phones. You all used to be top rate. What’s happened.
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May 2021 by Elena Febus
I went in this morning to open a new account and Adriana helped me open an account and answered all my questions she was great and professional!!!I definitely would recommend if you decided to go ask for Adriana she was amazing thank you once again!!!
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February 2020 by Rosimar Rios
Wings financial the best credit union
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August 2019 by Miguel Alvarez
Excellent
