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November 2023 by Shayna Campbell
I tried this location out of convenience to my home and not only wasted my time but also my MONEY!!! I took my two girls (Doodle & Pitty) in on Saturday and have no idea what they did. Picking them up was quite busy so it took me a couple days to notice the difference from when I take them to their normal location in Apopka. Neither of my girls smelled or even looked as if they were bathed (my WHITE pitty had Clumps of Dirt in her private area ) (Unable to see my doodles eyes after I specifically expressed to the groomer what I expected ).There was no love at all given to either of my girls :( I called the following Tuesday to speak with the manager and express my concerns. He tells me that different locations use different products, there may have been some miscommunication, going forward I need to ask for a perfume smell which I've NEVER had to request for my dog to smell good leaving the groomers. NO accountability for them just mishandling my babies and I'm quite upset that I had to go home and re-bathe them and have to re-book them for grooming. This is an unacceptable reason and or excuse for the amount of money I paid. Will stick to my normal location.
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November 2023 by Kimberly Fowlersdddf
We had to go to a new location today due to our location moving at this time. Woof Gang Bakery has been my go to for the past year. No matter what location they are always so friendly and accommodating. My two are a handful and they took pictures for me and of us. They were patient and all around awesome. My dogs look amazing and I highly recommend! Thank you for an awesome experience!
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November 2023 by Becky Joyce
So upset. I am a single mom and just moved to Florida so found them closeby. Was so excited sharing pics of their bakery and such. After I got my dog the very next day I noticed her getting poop caught around her butt again!?? So I got her in on wednesday. So I called Friday and they told me to try to pop in on Monday. But working full time & going to school full time and a sick kid this week I couldn't. I called today and they said well if you bring her back now we won't give you any discounts or any help and it will be a mini groom for $45.....????cuz they couldn't groom her properly the 1st time! Mind you she is a short haired yorkie and only 15 lbs. Her hair barely grows to where she gets groomed at most 4 times a year!! Also a rescue into a groomer and 12 yrs old so grooming is hard on her......will not return!!! DO NOT GO HERE!!! HORRIBLE CUSTOMER SERVICE!!!!!
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October 2023 by Jose Saint Esteben
Great place for the pup grooming needs. Found out that they also do pedicures (not sure if that's what it's called) in between grooming sessions at a great cost. My dogs nails grow like no others and well they have the patience to manage it for me. Thx!!
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October 2023 by Ashley Stevens
Absolutely love coming here they treat Luna Amazing and after her spa day, she smells amazing for a long time. Their products smell last very long and their little photo booth are always adorable.
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August 2023 by Ludachris T
Stopped in to grab a birthday cake for my pup and was surprised by the selection of doggie snacks and treats. Staff was super friendly.
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August 2023 by Reid Wilburn
Be careful, use your judgment, and be very descriptive! This place is like the super cuts for dogs, minimal expertise on anything other than a normal standard type of cut. Even after giving detailed explanations of what we wanted (only the lightest of cut, just a dusting of a cut, showing an inch with fingers as a max) we ended up with a cut three-four times shorter than we wanted. Either they think they know better than the customer, don’t care what is wanted, or are unable to perform it. They simply should not have accepted the business if they could not do it. Not cool, not acceptable.
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May 2023 by karen
TLDR- They nicked my dog in a sanitary cut and applied WAY too much cologne.Giving 2 stars because I enjoy taking my dog here for their homemade treats. However, I decided to give them a try for grooming and was not impressed. If your dog is sensitive to scents (as most are), let the groomer know to not put too much cologne on. I had to wash my dog off after spending $80+ on a groom because she was so fragrant she was having a breakdown, curling up under furniture and just acting really odd. I could smell her from 3 rooms over. At first, I thought she was allergic to the shampoo they used on her, so I called to ask more about it. The employee said maybe her stomach is upset….that was irritating because she had literally just gotten groomed and had no other signs of stomach issues. The employee said that the owner wasn’t there that day, but she would call me the next day to discuss the shampoo they used in more detail. I never did receive a call back or any concern about my dog. I also noticed that when she went to pee she was acting very strange, so I gave a closer look and noticed that they had nicked her private area while doing a sanitary cut. It was raw and eventually scabbed over. I don’t usually write bad reviews but the fact that my dog was in worse shape after the groom, and I never received any rectification after expressing my concerns, I feel the need to share. I did end up washing her off a couple days after the groom and applied some A&D ointment to her private areas and that helped a lot. Obviously not an ideal post-groom situation though, and I was especially disappointed in the lack of follow up.
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April 2023 by Denise Claudio
My Pomsky name, Nova have been going to Woof Gang on Orange Ave sinces she was 4 months now she is a year and 5 months and everytime have been a great experience. Nova is always happy to go inside and even more excited when I pick her up, looking great and smelling super good. I will definitely recommend them. Thank you.
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February 2023 by Caitlin Norman
I took my 5 month old puppy Nora for a full service groom and I could not recommend this place enough! Every one there was so friendly and they went over all the styles they could do to pick the best option for Nora. When I picked her up I could not get over what an amazing job they did!
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February 2023 by Dani Omega
Amazing place. Always heard of Woofgang but never been until today. Luckily, they were able to schedule me in the day of(another groomer cancelled on me). Their pricing is pretty good and are very good at explaining what my dog needs and why. Super professional and caring <3Will definitely be a regular client here from now on :)
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January 2023 by mercedes gerena
I’ve never had a more amazing bath on my dog mia untill I met Hermelinda she is an Angel with all the dogs and mine especially. The service Wolfgang provided me was A1 I would recommend anyone bring there babies bye because you won’t be disappointed. Mia also met Santa and the grinch this past Saturday.
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January 2023 by Kelli Marlo
Woof Gang Sodo is the only place we take our Bernedoodle for his “spa” days! They are wonderful understand exactly how his coat is, how I like to maintain his length and he always comes out looking amazing! They take extra time and care to make sure to deliver a quality groom every time.This month we were able to get in for the Grinch photos that my son has been begging to take with his dog! They took time to get him and our dog in the perfect photo. It made his Christmas perfect. He hasn’t stopped telling & showing people the photo! Thank you for making it so special for him.
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December 2022 by Tania Fisher
Where do I start??? From food, to treats, to the entire experience with the team, we love this location and have been a customer for years! We took Christmas pics today and couldn’t be happier.! We also appreciate all of the text reminders we get for services. Thank you to the entire woof gang team for always going above and beyond!
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October 2022 by Matthew Smidowicz
The staff here are so wonderful, Yogi does not like grooming at all, but they take good care of him and he always leaves looking and smelling like a million bucks. While Woof Gang is a franchise, I can tell you that they have excellent standards. Before I moved to Orlando, I would bring Yogi to the Woof Gang in Wellington and the service and quality was just as good. Yogi also would like to say thank you ?
