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March 2024 by K B
My husband to be visited your store on March 4,2024 about 4pm. Located on 8001 S Orange Blossom Trail 56 Orlando.Upon entering the store we were both greeted with two beautiful charming ladies like the diamonds in the show case.We were looking for an engagement/bridal ring set.Connie and Widalis were patient with us and the same token we were educated on diamond etc.Yes! Yes! We purchased the ring after several hours.Thank you Connie and Wildalis.
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March 2024 by Erica Gonzalez
Sandy from Florida Mall location was extremely helpful. She took her time and answer all of my questions with a serving heart. Store Manager Connie was also amazing. Excellent Service
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March 2024 by Erick Martin
Sandy was welcoming and more than happy to assist my girlfriend and I. She made our experience one to always come back for.
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February 2024 by Toriana Roberts
Sandy was awesome and professional and kind and will see her again.
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February 2024 by Kimberly Alexandre
All staff was very helpful making sure I find sales items that I was looking for and marking suggestions if I was undecided
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February 2024 by Cailen Medcraft
Connie was extremely helpful when I came into the store asking for my ring to be cleaned and looking for my mom a birthday present. She was super knowledgeable and very nice. She is great at her job!
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February 2024 by Denise Rodriguez-Vecchio
I would like to recognize sales associate Sandy and the store manager (I apologize I didn't get her name) for taking care of my husband and I on the purchase of my "custom" tennis bracelet. They both went above and beyond to get me what I wanted and at incredible price. Thank you ladies you both are amazing ? ???
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February 2024 by Genesis Rodriguez
Sandy was so helpful!!! She was patient and answered all of our questions in a loving way!
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February 2024 by Kimberly Santana
Sandy was great!
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January 2024 by Doubeu Cookie
Super friendly!! Way better inventory
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December 2023 by Nelson Roman
Thanks Adriana for the fastest and smoothest transaction. Thanks for your patience and understanding and most important explaining what services are included. Wife is happy. I would def recommend this store. There is no rush and love the I am welcome feeling.
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December 2023 by Phoenix Woods
Had the best experience buying jewelry at Zales at the Florida Mall. Adriana helped me out to pick out a beautiful necklace for my girlfriend and happen to have great taste in Fashion. 10 out of 10 would recommend and will definitely come back for more.
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December 2023 by Jinine Tarry
My experience yesterday at Zales in the Florida Mail was impeccable, Connie was simply amaazzingggg.. From the moment I walked through the door I was acknowledged. I knew at that moment I was not walking out of the store without a purchase. Connie was so attentive and stayed with me the whole time, I was back and fourth trying to figure out what I wanted and she was very patient with me. I was there for one ring and walked out of there with 2 rings. Great customer service like that will have you spending all your money I swear lol. She’s definitely a keeper. Exceptional customer service and I will be shopping there for now on. Everyone on that shift was great, I had them all trying on both rings just to see how it looks lol. Great time with those ladies.Such a beautiful selection of rings. Zales in the Orlando Florida Mall Rocks ♥️
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December 2023 by Emmanuel Santiago
Ever since I bought an engagement ring with Sandy’s help it’s been a great experience. Sandy is so helpful, friendly, and professional! Always enjoy my interactions with her. She’s always willing to help and answer any questions I may have.
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October 2023 by Ashley
Adriana at the Florida mall location was amazing! She was so helpful and kind. She helped us pick out a band for my wedding ring and 2 watches! Go check her out!
