The AT&T Store in Ormond Beach offers phones, tablets, smartwatches, and wireless data plans, including unlimited and prepaid options with nationwide 5G service. Reviews highlight amazing, professional, and efficient customer service. Staff are noted for being super helpful, going above and beyond to assist with setting up new devices, upgrading plans, filing claims, and providing conflict resolution. Customers report a great experience, with one noting a replacement phone was received within one day while keeping the bill the same. The store is highly recommended, with service described as 10 out of 10 and the best location ever visited.
Dave (the store manager) is a consummate professional that understands the importance of excellence customer service and has an excellent understanding of how to proceed with conflict resolution.
Would definitely recommend that this gentleman receives high praise for his high service standards!
June 2024
Nothing bad to report regarding this location. Always exceptional customer service
June 2024
Absolutely amazing time working with Cody today. Someone get him a raise! Never met someone so motivated to go above and beyond to help people!!